Bank of America Mortgage Loan Officer Interview Questions | Glassdoor

Bank of America Mortgage Loan Officer Interview Questions

Updated Mar 9, 2017
25 Interview Reviews

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Mortgage Loan Officer Interview

Anonymous Employee in Charlotte, NC
Accepted Offer
Neutral Experience
Difficult Interview

Application

I applied online. I interviewed at Bank of America (Charlotte, NC) in March 2015.

Interview

The interviewer questions were about experience and skills, work history, availability,and the qualifications the company seeking, job offer contingent on a background check and a credit check. e valuated the compensation package

Interview Questions

  • What was my long term goal   1 Answer
  • Q: What was one thing that they asked you?   1 Answer

Other Interview Reviews for Bank of America

  1.  

    Mortgage Loan Officer Interview

    Anonymous Employee in Hillsboro, OR
    Accepted Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 4+ weeks. I interviewed at Bank of America (Hillsboro, OR) in January 2009.

    Interview

    Applied online. They called back and scheduled interview. Went. And interviewed with 3 managers at once. After that it takes about a week or 2 for them to contact you back. Normally by email to elt you know if you got the job

    Interview Questions

    Negotiation

    Base pay is about 30k a yr. not really any negotiation


  2.  

    Mortgage Loan Officer Interview

    Anonymous Interview Candidate in Charlotte, NC
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Bank of America (Charlotte, NC) in February 2016.

    Interview

    Group Interview to start and then we went for individual interviews with manager. You then rotated and spoke with a different manager. That was the second in person phase. It starts with a phone interview. They tell you about the position and you go over relevant work experience from your resume.

    Interview Questions

    • How would you handle a customer just calling in for a rate. It ended up in a short role play to demonstrate how I would handle the situation   Answer Question

  3.  

    Mortgage Loan Officer Interview

    Anonymous Employee in San Jose, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at Bank of America (San Jose, CA) in August 2015.

    Interview

    A brief phone interview then an second in person interview with the HLM and MLO that I would be working with directly, they were responsive to all questions and very honest about the challenges for someone people new to the Mortgage Industry like myself.

    Interview Questions

    • Have you worked with customers in a clienteling capacity?
      What do you consider excellent service?
      How do you handle stressful situations?  
      Answer Question

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Mortgage Loan Officer Interview

    Anonymous Employee in Plano, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 4 weeks. I interviewed at Bank of America (Plano, TX) in June 2014.

    Interview

    I was interviewed at a mass hiring event held in a hotel ballroom. It was very well organized and the hiring managers were present and were conducting interviews after a screening by HR specialists. The hiring managers had a standardized set of interview questions and were quite thorough and well developed,

    Interview Questions

    • Tell me where you see yourself in 5 years?   1 Answer

  6.  

    Mortgage Loan Officer Interview

    Anonymous Employee in Chandler, AZ
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. I interviewed at Bank of America (Chandler, AZ) in February 2013.

    Interview

    I had 1 phone interview about 30min, then 2 face to face interviews about 30 minutes each.

    Interview Questions


  7.  

    Mortgage Loan Officer Interview

    Anonymous Employee in Dallas, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Bank of America (Dallas, TX) in October 2008.

    Interview

    Hiring process will include 1 or two interviews with 2 hiring managers together or 1 hiring manager on two separate interviews

    Interview Questions

    • What are your weaknesses and how will you overcome them?   Answer Question

  8.  

    Mortgage Loan Officer Interview

    Anonymous Employee in Daly City, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Bank of America (Daly City, CA) in July 2013.

    Interview

    Simple process, phone screen, on-site interview. Everyone was very gracious and I felt like I had all the information I needed to make the right decision. The leadership is very polished.

    Interview Questions

    • - What is your best accomplishment?
      - What is your biggest failure?  
      Answer Question

  9.  

    Mortgage Loan Officer Interview

    Anonymous Interview Candidate in Phoenix, AZ
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Bank of America (Phoenix, AZ) in May 2016.

    Interview

    30 minute phone interview. Set up via e-mail. Recruiter explained role and commission plan. Also explained duties and expectations. I explained my experience and inquired on number of branches assigned as well as how long it take to close loans.

    Interview Questions


  10. Helpful (2)  

    Mortgage Loan Officer Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at Bank of America.

    Interview

    Met with manager multiple times and was asked about past performance and experience in industry, then had to send in last my 2 yrs W-2's and sales figures to support it.

    Interview Questions

    • How many loans do you close a month? What's your average loan size?   1 Answer

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