Bank of America Operations Manager Interview Questions | Glassdoor

Bank of America Operations Manager Interview Questions

Updated Apr 20, 2017
13 Interview Reviews

Experience

Experience
66%
25%
8%

Getting an Interview

Getting an Interview
45%
18%
18%
9
9

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy

13 Candidate Interview ReviewsBack to all Interviews

Filter

 

Manager Operations Interview

Anonymous Employee in Hyderabad (India)
Accepted Offer
Positive Experience
Average Interview

Application

I applied through a staffing agency. The process took 2+ months. I interviewed at Bank of America (Hyderabad (India)).

Interview

Quick at taking decision, 3 rounds minimum with HR and operations. Focus on employee retention, skills and experience. Expectations around salary are dealt better. High focus on background verification. Checks all certificates for each semester.

Interview Questions

Other Interview Reviews for Bank of America

  1.  

    Operations Manager Interview

    Anonymous Employee in Tampa, FL
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Bank of America (Tampa, FL) in June 2014.

    Interview

    Lengthy, involves several tests, including a 2 hr long test. 1 hr to review the material, the second hour is series of role play scenarios using the information provided. Behavioral based interviews.

    Interview Questions

    • Tell me about a time when you had a difficult associate...
      Give me an example of how you managed to coach an associate that wasn't performing...   1 Answer

  2.  

    Operations Manager Interview

    Anonymous Employee in Charlotte, NC
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Bank of America (Charlotte, NC) in May 2010.

    Interview

    Usually three interviews plus human resources interviews

    Interview Questions

    • Tell me a time when you have had to change the opinions or minds of senior leaders   Answer Question
  3.  

    Operations Manager Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. I interviewed at Bank of America in October 2012.

    Interview

    I applied on my school's website, and was interviewed by two people. The questions were mainly behavioral questions, and lasted for about 45 minutes. Two questions I remember are tell me about a time you made a wrong decision and what did you do about it? Tell me about a time you dealt with a difficult customer?

    Interview Questions


  4.  

    Operations Manager Interview

    Anonymous Interview Candidate in Phoenix, AZ
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 3 weeks. I interviewed at Bank of America (Phoenix, AZ) in May 2010.

    Interview

    Phone Interview w/ recruitor
    Interview with 1:1
    Interview with panel of leaders

    Interview Questions

    • Tell me about a time in which you had to make a quick decsions and the outcome was not to be determined?   1 Answer
    • Who comes first, second, and third? Shareholder, Customer, or Associte?   1 Answer

  5.  

    Operations Manager Interview

    Anonymous Interview Candidate
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Bank of America in September 2009.

    Interview

    The interview process was conducted via phone and consisted of normal situational questions looking for ways my previous experience would allow me to succeed in the position. The recruiter was extremely friendly and the process felt completely professional then entire time. I received quick feedback after the interview and went straight to the salary negotiations.

    Interview Questions

    • Give a situation in which there was a conflict with a supervisor, a peer, and a subordinate and how the situation was resolved.   Answer Question

    Reasons for Declining

    Salary requirements could not be met for the position offered.


  6.  

    Operations Manager Interview

    Anonymous Employee in Los Angeles, CA
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 3+ months. I interviewed at Bank of America (Los Angeles, CA).

    Interview

    Very hard to get an interview. Hiring process is long. Initial position and salary was changed to a lower level

    Interview Questions

    Negotiation

    Was able to negotiate up a little in salary since the job title was changed through the process. Beware of empty promises for future increases.


  7.  

    Operations Manager Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    The process took 3 days. I interviewed at Bank of America (Atlanta, GA) in June 2011.

    Interview

    Straightforward behavioral interview. Final round consisted of 3 back-to-back 1:1 interviews.

    Interview Questions

    Negotiation

    No

  8.  

    Operations Manager Interview

    Anonymous Employee in Tampa, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 2+ weeks. I interviewed at Bank of America (Tampa, FL) in May 2010.

    Interview

    Looking to improve feedback between the associates and managment. Better communications on changes within the organization. Trying to create a more effective environment to ensure retention of valuable employees and ensure opportunities for advancement or education are not missed by the associates. Motivate associates for more than the mininium.

    Interview Questions

    • Describe the difference between a business decision and a polcy decision   Answer Question

    Negotiation

    Negotiations were mininmal. Research the basic expectations of the position before you apply and interview. Ask alot of questions at the interviews to ensure no miscommunications


  9.  

    Operations Manager Interview

    Anonymous Interview Candidate in West Richland, WA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Bank of America (West Richland, WA) in April 2017.

    Interview

    Process took about six weeks with two different computer test and one phone call. I feel the company wasted my time. Manager should make determine if the person fits their needs before asking them to get the online test done.

    Interview Questions

    • Why did you apply for the position?   1 Answer

Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.