Bank of America Personal Banker Interview Questions | Glassdoor

Bank of America Personal Banker Interview Questions

Interviews at Bank of America

326 Interview Reviews

Experience

Experience
73%
16%
11%

Getting an Interview

Getting an Interview
77%
10%
6%
4
2
1

Difficulty

2.8
Average

Difficulty

Hard
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Helpful (1)  

Personal Banker Interview

Anonymous Interview Candidate in San Diego, CA
Declined Offer
Positive Experience
Easy Interview

Application

I applied online. The process took 4+ weeks. I interviewed at Bank of America (San Diego, CA) in March 2014.

Interview

Got a call from corporate recruiter one week from online application. Scheduled on-site interview with branch manager. The interview last 1 hours, including tons of behavior questions. Tell me how you sell this product if clients have no interest on it. What was biggest challenges you ever faced and how you overcome situations not favor to you.

Interview Questions

  • Got an list of customer's background, including balances for multiple accounts. Role play how you sell the products to clients based on its needs.   1 Answer

Other Interview Reviews for Bank of America

  1. Helpful (1)  

    Personal Banker Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Bank of America in October 2013.

    Interview

    3 interviews in total. first phone, one in person then the last one on the phone again. it was a very fast efficent process but when you hit your first day at the center not as smooth. the manager wasnt even there my first day and no one knew what to have me do

    Negotiation

    i declined the inital offer and they meet me half way


  2. Helpful (8)  

    Personal Banker Interview

    Anonymous Employee
    Accepted Offer
    Easy Interview

    Application

    I applied online. I interviewed at Bank of America.

    Interview

    i applied online, then i received email for phone interview. after phone interview i received a call for face to face interview. It took all together about 3-4 weeks for whole hiring process.

  3.  

    Personal Banker Interview

    Anonymous Interview Candidate
    Declined Offer
    Negative Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2+ months. I interviewed at Bank of America in January 2014.

    Interview

    I was referred for the position. The first round of interview process was simple. The second round I was interviewed by 4 people. The final interview wa with the regional sales manager. After that I was offered the position, but the offer was later resounded due to my credit score.

    Interview Questions


  4.  

    Personal Banker Interview

    Anonymous Employee in San Diego, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at Bank of America (San Diego, CA) in July 2013.

    Interview

    Simple and Easy no big surprises all generic questions didn't take long from start to finish. I didn't have yur normal interview though I was already working for a competitor so there was no need to ask my qualifications

    Interview Questions


  5.  

    Personal Banker Interview

    Anonymous Interview Candidate
    Declined Offer

    Interview

    need to do the assessment test on the company's website, then passing the test, then wait about 1 week, they will contact you for onsite interview, after that wait another week

    Interview Questions


  6. Helpful (4)  

    Personal Banker Interview

    Anonymous Interview Candidate in Los Angeles, CA
    Declined Offer
    Average Interview

    Application

    I applied online. I interviewed at Bank of America (Los Angeles, CA).

    Interview

    Applied online - Assessment test - Phone interview with recruiter - Panel Interview - One on one with Sales performance manager

    The process is really quick after the phone interview with the recruiter. Before the interview, read up on Bank of America's products and bring multiple copies of your resume. DO know your resume also because you'll be walking your interviewers through your resume and know when to highlight your strengths and skill sets. Remember you have to stand out amongst the other candidates so be prepared for anything. I had to role play in english, my secondary language and role play again with the manager. Be confident because you'll have to be confident in selling the product and more importantly, YOURSELF.

    Interview Questions


  7. Helpful (1)  

    Personal Banker Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Bank of America.

    Interview

    I applied online and was surprised with how quickly they wanted to screen me for possible interview. I passed the screening and then went on to interview with a branch manager. I then had phone calls with consumer market managers . It was a lengthy process but it was an enjoyable experience.

    Interview Questions

    • They made it clear that this is a position where quotas are important. One question they asked me was "How do you prepare for expected goals?"   Answer Question
  8. Helpful (2)  

    Personal Banker Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied in-person. The process took 4 weeks. I interviewed at Bank of America.

    Interview

    From what I remember. I went to an open job fair. Interviewed with 3 different managers from there was told to do the online application. A couple of weeks went by and then I received a call from a recruiter.


  9. Helpful (1)  

    Personal Banker Interview

    Anonymous Employee in Greenville, NC
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Bank of America (Greenville, NC) in July 2014.

    Interview

    First there was an online personality test as well as a banking competency test. After that if you perform well they schedule a person to person interview. Normal interview with the addition of a Role play of a day in the life of a personal banker. This is to see if you would be a good fit for the position.

    Interview Questions

    • Not any very difficult questions, but the role play was unexpected. But again if you have sales experience and are a good talker it is no problem.   Answer Question

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