Bank of America Teller Interview Questions | Glassdoor

Bank of America Teller Interview Questions

Updated Sep 13, 2017
572 Interview Reviews

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Helpful (3)  

Teller Interview

Anonymous Employee in Arcadia, CA
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. I interviewed at Bank of America (Arcadia, CA) in July 2017.

Interview

At first a recruiter called to discuss about the position and salary with me. He asked when will be my availability to come in for a face-to-face interview with the branch manager. I took the opportunity and was scheduled to do it the next day. I came in 15 mins ealier to give a great impression. The interview was easy as long as you prepared for it. Also, it was very chill and I got to laugh with both of the interviewers. They asked about my schedule and If I am also willing to work on the weekends. I am now just waiting for them to give me a call to see if I got the job.

PS: Always answer all the questions with positivity. no matter how much you hated your previous jobs, just always stay positive with your answers.

Interview Questions

  • Tell me about yourself and why you want to join banking?   1 Answer
  • Tell me about the time you handled a difficult customer, and what was the outcome?   1 Answer
  • How is your cash handling experience?   1 Answer
  • Leadership   1 Answer
  • When you tried offering a customer a card and she said no, how'd you handle it?   1 Answer

Other Interview Reviews for Bank of America

  1. Helpful (24)  

    Teller Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    The process took 2+ weeks. I interviewed at Bank of America.

    Interview

    You start with an online application, then you have to pass the online virtual simulator, then get called for phone interview with recruiter if you pass the application and simulator, then if the interview with the recruiter goes well, you finish with a one-on-one interview with financial center manager

    Interview Questions


  2. Helpful (4)  

    Teller Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Bank of America in April 2017.

    Interview

    The process was: Applied online-Phone recruiter interview-Interview with manager at BoA branch-Call from phone recruiter offering job after that I had to do background check, fingerprints, proof that I can work here.

    Interview Questions

    • From what I remember they asked me
      -Where do you see yourself in 5 years?
      -How did you handle an upset customer?
      -One role play scenario
      *they read off a script for interview questions   Answer Question
  3.  

    Teller Interview

    Anonymous Employee in Boston, MA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Bank of America (Boston, MA) in April 2017.

    Interview

    I talked with HR three days after I submitted my application, had a phone interview with the bank manager, and then another with a regional manager. I was hired in less than 3 week

    Interview Questions

    • Why do you want to come into banking when you have no previous experience?   1 Answer

  4.  

    Teller Interview

    Anonymous Employee in San Jose, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Bank of America (San Jose, CA) in April 2017.

    Interview

    apply only and pass the assessment then they will call you discuss about hours and rate, then will have an in-person interview at the branch, after that will go through some paperwork

    Interview Questions


  5.  

    Teller Interview

    Anonymous Employee in San Leandro, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Bank of America (San Leandro, CA) in March 2017.

    Interview

    Applied online and did assessment same day. 3 days later got called by manager at bank to come in for interview next day. Next day interviewed with manager and assistant manager about 30 minutes asked to tell about myself and did one role play. Asked about their product and interviewer was impressed with my answers and curious did i bank there which i did. At the end overall just wanted to know my availabillity and 5 days later got offer

    Interview Questions

    • Where do you see yourself in next 5 years?   1 Answer

  6.  

    Teller Interview

    Anonymous Interview Candidate in Orlando, FL
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Bank of America (Orlando, FL) in March 2017.

    Interview

    Recruiter interviewed first in phone . General discussion about bacground, why to change job, hours, last company review , manager name and his views on me, my availablity, salary, benefits.
    Asked about previous experience.

    Interview Questions

    • Role play to sell pop ups.
      Policy change.
      Difficult situation   Answer Question

  7.  

    Teller Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Bank of America.

    Interview

    Simple. Just the usual interview questions. Must know how to communicate and handle cash. Simple. Just the usual interview questions. Must know how to communicate and handle cash. Nothing else to it. Be proper and well spoken.

    Interview Questions

  8. Helpful (1)  

    Teller Interview

    Anonymous Interview Candidate in Los Angeles, CA
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 5+ weeks. I interviewed at Bank of America (Los Angeles, CA) in February 2017.

    Interview

    Starts off with a phone interview. Then you get 2 in person interviews depending on what branch and district you will be placed. The over the phone interview is more of a formality than anything else.

    Interview Questions

    • Name a situation where a customer was irate and how to you resolve the situation.   Answer Question

  9.  

    Teller Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Bank of America.

    Interview

    Group interview at first and then recruiter sent me on one on one interviews with different branches. I met with 3 different branches who all seemed to like me but would not work with my school schedule. The only days I needed off were Tuesday and Thursdays but I was available the rest of the week. After three one on ones they stop contacting you.

    Interview Questions

    • They asked you for a time that you gave a good customer service experience   Answer Question

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