Bank of America Teller Interview Questions | Glassdoor

Bank of America Teller Interview Questions

Updated Mar 23, 2017
560 Interview Reviews

Interview Experience

Interview Experience
66%
23%
9%

Getting an Interview

Getting an Interview
81%
5%
5%
5
0
0
0

Interview Difficulty

2.6
Average

Interview Difficulty

Hard

Average

Easy

560 Candidate Interview Reviews Back to all Interviews

Filter

Sort: Popular Date Difficulty

Filter

Sort: Popular Date Difficulty

Helpful (1)  

Teller Interview

Anonymous Employee
Accepted Offer
Positive Experience
Easy Interview

Application

The process took 2+ weeks. I interviewed at Bank of America.

Interview

You start with an online application, then you have to pass the online virtual simulator, then get called for phone interview with recruiter if you pass the application and simulator, then if the interview with the recruiter goes well, you finish with a one-on-one interview with financial center manager

Interview Questions

Other Interview Reviews for Bank of America

  1.  

    Teller Interview

    Anonymous Employee in San Leandro, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Bank of America (San Leandro, CA) in March 2017.

    Interview

    Applied online and did assessment same day. 3 days later got called by manager at bank to come in for interview next day. Next day interviewed with manager and assistant manager about 30 minutes asked to tell about myself and did one role play. Asked about their product and interviewer was impressed with my answers and curious did i bank there which i did. At the end overall just wanted to know my availabillity and 5 days later got offer

    Interview Questions

    • Where do you see yourself in next 5 years?   1 Answer
  2.  

    Teller Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Bank of America.

    Interview

    Simple. Just the usual interview questions. Must know how to communicate and handle cash. Simple. Just the usual interview questions. Must know how to communicate and handle cash. Nothing else to it. Be proper and well spoken.

    Interview Questions

  3. Helpful (1)  

    Teller Interview

    Anonymous Interview Candidate in Los Angeles, CA
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 5+ weeks. I interviewed at Bank of America (Los Angeles, CA) in February 2017.

    Interview

    Starts off with a phone interview. Then you get 2 in person interviews depending on what branch and district you will be placed. The over the phone interview is more of a formality than anything else.

    Interview Questions

    • Name a situation where a customer was irate and how to you resolve the situation.   Answer Question
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Teller Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Bank of America.

    Interview

    Group interview at first and then recruiter sent me on one on one interviews with different branches. I met with 3 different branches who all seemed to like me but would not work with my school schedule. The only days I needed off were Tuesday and Thursdays but I was available the rest of the week. After three one on ones they stop contacting you.

    Interview Questions

    • They asked you for a time that you gave a good customer service experience   Answer Question
  6.  

    Teller Interview

    Anonymous Employee in Fountain Valley, CA
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Bank of America (Fountain Valley, CA).

    Interview

    The interview process was a 2 part process. First is a group interview with the district recruiter. She asks you basic questions, not to hard. If you pass that within a few days you receive confirmation of an interview with the branch manager. This was a little bit more relaxed, more of a meet and greet to see if they like you. Overall fairly easy.

    Interview Questions

  7.  

    Teller Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at Bank of America (New York, NY) in January 2017.

    Interview

    Very simple and usual. They ask you to talk about challenges in your past customer service experiences. What did you do when a customer was angry, if you have worked with any amount of cash before, and how did you deal with that.

    Interview Questions

  8.  

    Teller Interview

    Anonymous Interview Candidate in Detroit, MI
    Declined Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Bank of America (Detroit, MI) in January 2017.

    Interview

    Background check and personal relations drive; was asked some behavioral questions on how I managed conflict, mistakes and stressed clients...
    The person was very friendly and receptive to my answers. As this was my first job interview I was not sure about my performance

    Interview Questions

    • Tell me about a time you managed conflict with a client?   Answer Question
  9.  

    Teller Interview

    Anonymous Interview Candidate in Bethesda, MD
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Bank of America (Bethesda, MD) in December 2016.

    Interview

    You have to take a long assessment on the computer. If you pass, someone will contact you for a phone interview. After phone interview, you will be contacted to attend a group interview. Yes a group interview! Then you will have another intervew with your potential branch manager. Too much steps for a low paying job.

    Interview Questions

    • Why do you want to work for Bank of America?
      How do you handle stress?
      Explain a time you had to deal with a rude customer. What did you do?
      If you see a employee taking one dollar, would you report it?  
      Answer Question
  10.  

    Teller Interview

    Anonymous Employee in Cambridge, MA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Bank of America (Cambridge, MA) in November 2016.

    Interview

    It was very organized and was selected by the positions, I mean, a small group of 2 or 3 person that was competing to the same position were called to interview by the specialist.

    Interview Questions

    • Name a difficult situation you were in you past experience with a costumer or co-worker and what was the outcome.   Answer Question
Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.