Bank of America Teller Interview Questions | Glassdoor

Bank of America Teller Interview Questions

Updated Feb 16, 2017
555 Interview Reviews

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Teller Interview

Anonymous Employee
Accepted Offer
Neutral Experience
Average Interview

Application

I applied online. I interviewed at Bank of America.

Interview

Simple. Just the usual interview questions. Must know how to communicate and handle cash. Simple. Just the usual interview questions. Must know how to communicate and handle cash. Nothing else to it. Be proper and well spoken.

Interview Questions

Other Interview Reviews for Bank of America

  1.  

    Teller Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Bank of America.

    Interview

    Group interview at first and then recruiter sent me on one on one interviews with different branches. I met with 3 different branches who all seemed to like me but would not work with my school schedule. The only days I needed off were Tuesday and Thursdays but I was available the rest of the week. After three one on ones they stop contacting you.

    Interview Questions

    • They asked you for a time that you gave a good customer service experience   Answer Question
  2.  

    Teller Interview

    Anonymous Employee in Fountain Valley, CA
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Bank of America (Fountain Valley, CA).

    Interview

    The interview process was a 2 part process. First is a group interview with the district recruiter. She asks you basic questions, not to hard. If you pass that within a few days you receive confirmation of an interview with the branch manager. This was a little bit more relaxed, more of a meet and greet to see if they like you. Overall fairly easy.

    Interview Questions

  3.  

    Teller Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at Bank of America (New York, NY) in January 2017.

    Interview

    Very simple and usual. They ask you to talk about challenges in your past customer service experiences. What did you do when a customer was angry, if you have worked with any amount of cash before, and how did you deal with that.

    Interview Questions

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  5.  

    Teller Interview

    Anonymous Interview Candidate in Detroit, MI
    Declined Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Bank of America (Detroit, MI) in January 2017.

    Interview

    Background check and personal relations drive; was asked some behavioral questions on how I managed conflict, mistakes and stressed clients...
    The person was very friendly and receptive to my answers. As this was my first job interview I was not sure about my performance

    Interview Questions

    • Tell me about a time you managed conflict with a client?   Answer Question
  6.  

    Teller Interview

    Anonymous Interview Candidate in Bethesda, MD
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Bank of America (Bethesda, MD) in December 2016.

    Interview

    You have to take a long assessment on the computer. If you pass, someone will contact you for a phone interview. After phone interview, you will be contacted to attend a group interview. Yes a group interview! Then you will have another intervew with your potential branch manager. Too much steps for a low paying job.

    Interview Questions

    • Why do you want to work for Bank of America?
      How do you handle stress?
      Explain a time you had to deal with a rude customer. What did you do?
      If you see a employee taking one dollar, would you report it?  
      Answer Question
  7.  

    Teller Interview

    Anonymous Employee in Cambridge, MA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Bank of America (Cambridge, MA) in November 2016.

    Interview

    It was very organized and was selected by the positions, I mean, a small group of 2 or 3 person that was competing to the same position were called to interview by the specialist.

    Interview Questions

    • Name a difficult situation you were in you past experience with a costumer or co-worker and what was the outcome.   Answer Question
  8.  

    Teller Interview

    Anonymous Interview Candidate in Boston, MA
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through other source. The process took 1 day. I interviewed at Bank of America (Boston, MA) in November 2016.

    Interview

    It was an Open House, we were interviewing by branch manager according position we were applying. No experience in banking was required, and if you do not have experience in banking it is difficult to respond answer as a banker.

    Interview Questions

    • Role playing interview, Interviewer was the customer and I was the teller, and she was trying to do a deposit.   Answer Question
    • Mission statement Bank Of America   Answer Question
  9.  

    Teller Interview

    Anonymous Interview Candidate in Dallas, TX
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at Bank of America (Dallas, TX) in November 2016.

    Interview

    I applied online and after about two weeks I received a phone call to schedule a phone interview. the phone interview was pretty easy. they just ask you about your resume and what did you learn from your past experience. After I finished from the phone interview, they immediately schedule me for in person interview with the branch manager. it was pretty difficult.

    Interview Questions

  10.  

    Teller Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Negative Experience
    Average Interview

    Interview

    Phone interview then group interview the in person interview. The process is cumbersome and it can a few weeks to hear back. The recruiters can be hard to get a hold of in terms of next steps

    Interview Questions

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