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Bank of America Teller Operations Specialist Interview Questions

Interviews at Bank of America

38 Interview Reviews

Experience

Experience
69%
22%
9%

Getting an Interview

Getting an Interview
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6%
3%
3
3

Difficulty

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Difficulty

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Teller Operations Specialist Interview

Anonymous Interview Candidate in Raleigh, NC
No Offer
Neutral Experience
Easy Interview

Application

I applied online. The process took 2 weeks. I interviewed at Bank of America (Raleigh, NC) in April 2012.

Interview

Very quick, i was an internal applicant. Scheduling was difficult due to needing to be at my home branch and the other manager having a lot of limitations in scheduling.

Interview Questions

  • What are you most proud of so far in your time with BoA?   Answer Question

Other Interview Reviews for Bank of America

  1.  

    Teller Operations Specialist Interview

    Anonymous Interview Candidate in Columbia, MO
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at Bank of America (Columbia, MO) in April 2014.

    Interview

    Several interviews with banking manager over the course of two weeks. Each interview was one on one and consisted of generic interview questions. Several people interviewed but only one person was given an offer for the position.

    Interview Questions


  2.  

    Teller Operations Specialist Interview

    Anonymous Employee
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    The process took 5 days. I interviewed at Bank of America in October 2013.

    Interview

    The process was very quick. It starts with the recruiter calling you to do a brief interview then they determine if you will receive an interview at branch. Once the phone interview is done you then get the opportunity to interview at a branch

    Interview Questions

  3.  

    Teller Operations Specialist Interview

    Anonymous Employee in Portland, OR
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Bank of America (Portland, OR) in January 2015.

    Interview

    Everyone was very friendly and fun. Like a family. They mostly want to see that you can work in fast pace environments and that you are competitive with sales. Tellers job is mostly about referrals to who they are seeing for each transaction.

    Interview Questions

    • Name an experience where you had a problem with a customer and how did you over come it?   1 Answer

  4.  

    Teller Operations Specialist Interview

    Anonymous Employee in Seattle, WA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Bank of America (Seattle, WA) in June 2014.

    Interview

    You have to apply and do the assesssment . If you pass in it then they will call for interview.THey will interview you. If they like you they will tell you immeadiately.I got selected through a group interview

    Interview Questions

    • You should know how to sell a pen roll play   1 Answer
    • how did you handle an angry coustomer   1 Answer

    Negotiation

    I didnt negotiate


  5.  

    Teller Operations Specialist Interview

    Anonymous Interview Candidate in Macon, GA
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at Bank of America (Macon, GA) in November 2007.

    Interview

    The first interview was by phone, the interviewer called me and we talked for about 30min going over what the position was and my qualifications and a short personality test to see if I was a good canidate for the job. I recieved a call back to set up a time for a panel interview for the position. This interview was about 45min long and the panel consisted of 6 Branch Managers/ Asst. Managers and the Market Manager. Each of them took turns asking me questions about teamwork and how to lead a team to meet their goals. They were very nice and organised but having so many people there and none of them were from the Management Team for the center I had applied for and so it kind of turned me off the the company. I think a manager should have some say is who is working for them.

    Interview Questions

    • Tell me about a time when you were part of a team that didn't complete its task. How did you handle the situation?   1 Answer

  6.  

    Teller Operations Specialist Interview

    Anonymous Interview Candidate in Seattle, WA
    No Offer
    Neutral Experience
    Easy Interview

    Application

    The process took 2+ weeks. I interviewed at Bank of America (Seattle, WA) in December 2009.

    Interview

    they take too much time, i do not feel they put enough effort to really help those who are applying for work... apparently i was over qualified and they will probably give the position to some less qualified.. go figure... the interviews are easy, the process is angered me

    Interview Questions


  7. Helpful (1)  

    Teller Operations Specialist Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Bank of America (New York, NY) in October 2009.

    Interview

    The first step in the process was an online assessment. The results were displayed immediately after the test was completed, which was nice. Very silly basic questions: "Do you prefer to: (a) sleep at work or (b) work at work?" After about two weeks came two 5-minute telephone interviews with HR. A few dayslater came a full 45-minute phone interview. This covered basic work history, strengths / weaknesses, availability, behavioral questions and a little role-playing. A few days later I was called for an interview with the market manager who was very pleasant. Honestly, the interview was delightful. She did ask some tough questions, but most were the expected interview basics - why are you leaving your current job, why hire you for this position, what can you bring to the job, what skills do you feel would be key to succeeding in this position, etc. A few days later I got a call back for an interview with the manager of the branch that had the opening. This interview was shorter, but the questions were more specific to the actual job I was being considered for. Two days later I got the offer.

        All in all, they do want you to jump through some hoops. However, this seems to be more of a corporate issue - most others who interview with BofA go through the same multi-step process (and I mean MULTI). A lot of interviewers seem to have a group or panel interview step which I was, thankfully, spared. Other than the length of the process and the added anxiety and pressure of three-plus interviews the overall experience is not so bad. The people I came across struck me as kind and intelligent, which made speaking to them more pleasant than the typical dry question-answer-question-answer interviews where you're spitting out info like a robot.

    Interview Questions

    • Why did you decide to enter this field, as opposed to sales or customer service?   Answer Question
    • How would the supervisor at your current job describe you? How would you describe yourself? How do you account for the differences in the two answers?   Answer Question

    Negotiation

    They made an acceptable offer - did not negotiate

  8.  

    Teller Operations Specialist Interview

    Anonymous Interview Candidate in Richmond, VA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Bank of America (Richmond, VA) in April 2009.

    Interview

    They asked my name, I asked a couple of questions, and then walked around and then asked for my references, and had me fill out a security form for background checks

    Interview Questions


  9.  

    Teller Operations Specialist Interview

    Anonymous Interview Candidate in Atlanta, GA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 days. I interviewed at Bank of America (Atlanta, GA) in September 2011.

    Interview

    I applied online and within two days I recieved e-mail requesting me to respond back to the email to schedule a phone interview with the recruiter. I have the pone interview tommorrow.


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