Barnes & Noble Assistant Manager Interview Questions | Glassdoor

Barnes & Noble Assistant Manager Interview Questions

Updated Jun 24, 2017
5 Interview Reviews

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Assistant Manager Interview

Anonymous Interview Candidate in Tigard, OR
No Offer
Negative Experience
Average Interview

Application

I applied online. The process took a week. I interviewed at Barnes & Noble (Tigard, OR) in August 2016.

Interview

Incredibly disappointing experience. I had a brief phone interview and was invited to interview at the store. Upon my arrival, nobody seemed to know that I was scheduled, and the person who was supposed to interview me wasn't even there. Finally, somebody did show up to conduct the interview, but this person wasn't very engaged and seemed bored and disorganized. I was extremely well qualified for the position, but never received any kind of response in the weeks that followed. Not an email, not a phone call -- nothing. The job listing remained on their website for a solid month afterward. This is extremely unprofessional on their behalf, especially after I drove nearly 100 miles for the interview and was assured full consideration for the job. If this is how they treat their applicants, then how do they treat their employees? No wonder the company is having so many problems these days.

Interview Questions

  • Tell me about a time you had to deal with an upset customer.   Answer Question

Other Interview Reviews for Barnes & Noble

  1.  

    Assistant Manager Interview

    Anonymous Interview Candidate
    No Offer
    Average Interview

    Application

    I applied online. The process took 5 days. I interviewed at Barnes & Noble.

    Interview

    The secretary called me and was very nice and told me to come in that week for an interview. I went and was interviewed by the district manager. He under cut my current salary and that was it.

    Interview Questions


  2.  

    Assistant Manager Interview

    Anonymous Employee in Washington, DC
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at Barnes & Noble (Washington, DC) in March 2013.

    Interview

    Online application, interviewed with a SM then had a phone screen interview with HR, then an interview with DM, interview with SM and other ASM. This was a fairly straight forward process, typical of retail.

    Interview Questions

    • Usual behavior based questions - tell me a time when you provided extraordinary customer service.   1 Answer
  3.  

    Assistant Manager Interview

    Anonymous Employee in Fremont, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Barnes & Noble (Fremont, CA) in September 2009.

    Interview

    I applied online for the position. In addition, I faxed a hard copy of my resume to the Store Manager. It took a couple of days to get a call back for a physical interview. The interview was about an hour long. The atmosphere of the store was fun and inviting.

    Interview Questions


  4.  

    Assistant Manager Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    The process took 1 day. I interviewed at Barnes & Noble in February 2010.

    Interview

    Submitted application online, then was called to schedule a 1 on 1 interview.

    Interview Questions


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