Barnes & Noble Assistant Store Manager Interview Questions | Glassdoor

Barnes & Noble Assistant Store Manager Interview Questions

7 Interview Reviews

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Assistant Store Manager Interview

Anonymous Interview Candidate in Mira Mesa, CA
No Offer
Negative Experience
Average Interview

Application

I applied online. The process took 1 day. I interviewed at Barnes & Noble (Mira Mesa, CA) in August 2015.

Interview

Pretty typical interview questions for a management position. Had a mass interview / job Fair at a central location in San Diego. You had to preregister for online. Name gets called, you meet with one of several people and asked the standard questions.... Depending on how you answer the questions and look you get asked to stay longer for more of the same.

Where this turned south for me was when they said they would follow up and didn't.... Several calls to both the Store I wanted to work at and to store personnel I knew who interviewed me.

No returned calls.

While it is certainly ok to have several neutral to negative responses to a candidate. "Thanks, but no thanks." " We had 3 openings you were #4 on list, please try again." " We are working process and informing other candidates of their status, please hang in there..."

I went into the Escondido site as a last resort for a face to face. See what could be salvaged or just move on and cross them off my list. My interaction with the MOD or employee was less than desirable. No name badge, not shaved, clothes were in disarray. The deciding factor for me, ws when I was told they have these "Cattle Calls" and there are really no openings. "If they like you, They make a spot." ....This from the store location where the District manager has a office.

No return call is just rude and unprofessional.

Interview Questions

  • They cover your resume. Then on to how many employees were direct reports. Your duties performed etc... How do you do with great employees? What do you do with bad employees? Etc   Answer Question

Other Interview Reviews for Barnes & Noble

  1. Helpful (1)  

    Assistant Store Manager Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied in-person. I interviewed at Barnes & Noble.

    Interview

    #Several interviews, Peer, Store Manager and District Manager

    Interview Questions

    • Standard questions, P&L experience, number of direct reports, handling irate or difficult customers, goal setting, meeting goals   Answer Question

    Negotiation

    No negotiation, this is the offer, will usually have some small opportunity for negotiation. Internal hires no opportuity - at all.


  2.  

    Assistant Store Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Barnes & Noble in January 2012.

    Interview

    I was hired into the position internally and interviewed with the Store Manager and District Manger. An external candidate would have 1-2 more interviews with other Store Managers or Assistant Store Mangers.

    Interview Questions

    • If you were a tree what kind of tree would you be and why?   Answer Question

  3.  

    Assistant Store Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 6 days. I interviewed at Barnes & Noble in July 2011.

    Interview

    There are specific questions that the interviewer must ask. The questions focus on customer service, pretty easy. There were a lot of situational questions- if this happened, you would do what. Questions about your favorite writers, genres. Questions about payroll experience. A lot of questions about the latest digital device offered by Barnes & Noble. Of course, there were questions regarding availability to work. After the in store interview, there is a peer phone interview, and then a district manager phone interview.

    Interview Questions

    • Tell me about a time you had to handle a difficult customer issue.   1 Answer

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  5. Helpful (1)  

    Assistant Store Manager Interview

    Anonymous Employee in Lancaster, PA
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took a week. I interviewed at Barnes & Noble (Lancaster, PA) in January 2011.

    Interview

    Process was probably different for me because i was an internal candidate but the overall feeling I got from the team conducting the interview was that their mind was already made up.

    Interview Questions

    • Q. What are your goals in life outside of this company   1 Answer

  6.  

    Assistant Store Manager Interview

    Anonymous Interview Candidate in Victorville, CA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 4 weeks. I interviewed at Barnes & Noble (Victorville, CA) in October 2010.

    Interview

    This company will have you interview with a few highly experienced Store Managers to asses your skill set. All interviews were professional and to the point. The managers conducting the interview were always prepared and well informed of which position you are applying for. The application process is communicated and organized well.

    Interview Questions

    • How do you motivate your team?   1 Answer

  7.  

    Assistant Store Manager Interview

    Anonymous Employee in Bergen, NJ
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 3 days. I interviewed at Barnes & Noble (Bergen, NJ) in October 2010.

    Interview

    Promoted from within to a management position. I was already doing the job I was hired for essentially, so the interview process was rather short and sweet.

    Interview Questions

    • Where do you see yourself with the company in the next 5 years?   1 Answer

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