Barnes & Noble Bookseller Interview Questions | Glassdoor

Barnes & Noble Bookseller Interview Questions

Updated Oct 17, 2017
256 Interview Reviews

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Bookseller Interview

Anonymous Employee in New York, NY
Accepted Offer
Neutral Experience
Easy Interview

Application

I applied online. The process took 2 weeks. I interviewed at Barnes & Noble (New York, NY).

Interview

Phone Interview - Basic / Resume questions. - Just screening and to clarify what was on your resume.
In-Person Interview - Behavioral Question. - Basic behavioral question.
Another In-Person Interview - Behavioral Question.
Phone call to accept the job.

Interview Questions

Other Interview Reviews for Barnes & Noble

  1.  

    Bookseller Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at Barnes & Noble in January 2017.

    Interview

    I received a phone call one day after submitting an application online. The manager stated that she would like to bring me in to interview the very next day. I arrived five minutes early to the interview. The manager took me to the back office and asked me about ten different questions, primarily focusing on customer service and my ability to get along with others. She was very nice and made the whole process seem very welcoming and organized. After the interview concluded, she stated that I would be hearing back from her soon. After two days, I received a call stating that they would like to offer me the job. I then completed a background check and was scheduled to start orientation.

    Interview Questions

    • What does customer service mean to you?
      Was there ever a time you had a disagreement with a coworker?
      Why do you want to work at Barnes and Noble?   Answer Question

  2.  

    Bookseller Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at Barnes & Noble (Atlanta, GA) in January 2017.

    Interview

    I applied online and then went into the store and talked with the manager several days before the interview. It just so happened that they were doing group interviews that Friday. I came to the group interview and there were four others there. We drew pictures, answered questions about ourselves and our availability, and what we would do in a selling situation. It all lasted about an hour and fifteen minutes.

    Interview Questions

  3.  

    Bookseller Interview

    Anonymous Interview Candidate in Thornton, CO
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took a week. I interviewed at Barnes & Noble (Thornton, CO) in January 2017.

    Interview

    Extensive interview. Have to interview with many people. Hard questions to answer. I was asked on the spot to sell the manger a book, and then thinking we were done, I talked to her about the book but she took that as ruining the ending of the book even though she already read it. It was kind of odd.

    Interview Questions

    • How would you make your co workers comfortable with you upon being hired?   1 Answer

  4.  

    Bookseller Interview

    Anonymous Employee in Houston, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Barnes & Noble (Houston, TX) in December 2016.

    Interview

    It was a group interview. They made nine of us sit in a circle and then she would speak one question and each of us would answer that. They fired 5-6 questions.

    Interview Questions


  5. Helpful (2)  

    Bookseller Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Barnes & Noble.

    Interview

    When I got to the store I asked for the person I was going to interview with, and I met with him and he said there was a mix up with times so that if I could wait 30 minutes and then my interview would start. It was a "little" inconvenient that there was a scheduling error and no one notified me ahead of time. The interviewer (assistant manager) was very nice and it didn't feel like a formal interview at all. He said there were set questions that he had to ask me. Questions varying from "What's your favorite book" to "Tell me about a time you had a disagreement with a coworker or superior". He brought up their membership program and if I would be okay with selling it.

    Interview Questions


  6.  

    Bookseller Interview

    Anonymous Employee in Baltimore, MD
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Barnes & Noble (Baltimore, MD) in September 2016.

    Interview

    The interview was about 20 minutes long. I was asked about my prior work experience, kind of general book knowledge, and customer service skills. I was given a few scenarios to work through, and other general interview questions

    Interview Questions

    • Tell me about a time where you had to deal with a difficult customer? How did you handle it, and was the problem resolved.   Answer Question
    • Recommend a book to a customer based on . . . (various scenarios)   Answer Question

  7.  

    Bookseller Interview

    Anonymous Employee in Brooklyn, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Barnes & Noble (Brooklyn, NY) in September 2016.

    Interview

    It wasnt very difficult. Was asked "Why Barnes and Noble?" "Describe a time you dealt with an unruly customer, what was your solution?" etc. i was able to make the interviewer laugh so that was a plus. I was asked to come in over the phone and the interview didnt take more than 15 minutes.

    Interview Questions

    • You know you may have to be here until an unnecessary hour or work holidays, are you ok with that?   1 Answer
  8.  

    Bookseller Interview

    Anonymous Employee in Columbia, MD
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 4 days. I interviewed at Barnes & Noble (Columbia, MD) in August 2016.

    Interview

    Pretty formal, they parter you up with someone else who is applying to see how well you work with other, definitely loaded you with questions. So yeah it was pretty hard but I ended up getting the job so it's not impossible.

    Interview Questions

    • Tell me about a time you had to deal with a difficult customer?   Answer Question

  9.  

    Bookseller Interview

    Anonymous Employee in Braintree, MA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 6 days. I interviewed at Barnes & Noble (Braintree, MA) in August 2016.

    Interview

    Single interview, standard questions for a book store. Do you like books? Experience in retail? etc. It wasn't challenging as long as you were honest about your experience and expectations for the job.

    Interview Questions


See What Barnes & Noble Employees Are Saying

StarStarStarStarStar     Former Anonymous Employee

Pros: “Nice work/life balance. If you are a book lover, becoming a bookseller seems like the best job in the world.”“Nice work/life balance. If you are a book lover, becoming a bookseller seems like the best job in the world.” – Full Review

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