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Barnes & Noble Sales Associate Interview Questions

Updated Nov 6, 2017
29 Interview Reviews

Experience

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Helpful (2)  

Sales Associate Interview

Anonymous Employee in Durham, NC
Accepted Offer
Positive Experience
Easy Interview

Application

I applied in-person. The process took 2 weeks. I interviewed at Barnes & Noble (Durham, NC).

Interview

Initial communication was by phone to set up interview. First interview was with Assistant Manager and then a follow up interview with the Store Manager. The process was all one-on-one and took place within the store. Total process took about two weeks.

Interview Questions

  • I was asked about a previous job experience that had nothing to do with the position and then how to relate it to what I was applying for.   Answer Question

Other Interview Reviews for Barnes & Noble

  1.  

    Sales Associate Interview

    Anonymous Interview Candidate in Charleston, SC
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Barnes & Noble (Charleston, SC) in May 2014.

    Interview

    It was quick and simple. The interviewer was nice and began asking about my day, work and volunteer experience. He asked questions such as how well I do under pressure. We discussed many things about locating parts of the store and who to talk to when a customer needs assistance that can't be answered. The overall experience put me at ease.

    Interview Questions

    • How well do you think you could see a card to every customer?   1 Answer

  2. Helpful (1)  

    Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience

    Application

    I applied online. The process took 1 day. I interviewed at Barnes & Noble.

    Interview

    APply online and then got interview...Once interview they will let you know.

    Interview Questions

    Negotiation

    there was none

  3.  

    Sales Associate Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 5 days. I interviewed at Barnes & Noble (New York, NY) in February 2014.

    Interview

    Quick, easy, fun, everyone was nice and I got along with everyone during the process as well as after I was hired, yada yada yada, I stayed for a very long time until i had to go back to school and still kept in touch and played words with friends with my coworkers. I still talk to them!

    Interview Questions


  4.  

    Sales Associate Interview

    Anonymous Employee in New Brunswick, NJ
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Barnes & Noble (New Brunswick, NJ) in December 2013.

    Interview

    Breif 1 on 1 interview with the store manager. Arrived to the interview in a suit and apologized for being underdressed without a tie. This relaxed my interviewer from the beginning and I made sure to know the job description and highlight points that i could perform well, and an interest to continue working after the alotted temporary employment.

    Interview Questions

    • For the beginning of the season we are looking for temporary workers, we may ask a few of our employees to stay on staff but is there a particular department in our store that you are interested in?   1 Answer

  5.  

    Sales Associate Interview

    Anonymous Employee in Miami, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Barnes & Noble (Miami, FL) in June 2013.

    Interview

    Very relaxed. Just one interview, with the store's general manager. He asked about experience working in retail (I had no direct experience at this point but cited other jobs and talked about their relevance). Also asked why I wanted to work in the store, what would motivate me to work hard, etc.

    Interview Questions

    • Why do you want to work at Barnes & Noble specifically?   1 Answer

  6.  

    Sales Associate Interview

    Anonymous Interview Candidate in Pikesville, MD
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Barnes & Noble (Pikesville, MD) in June 2012.

    Interview

    Gave my application to the manager and he told me to come back the following Monday for a group interview. Nothing very hard and very basic questions, they just weren't hiring at the time.

    Interview Questions


  7.  

    Sales Associate Interview

    Anonymous Employee in Richmond, VA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Barnes & Noble (Richmond, VA) in August 2011.

    Interview

    they begin with a phone interview and then if you pass, they will ask you to come in for a 1:1 interview. they asked questions about how you have handled different types of situations at your previous jobs and also asked about how you would handle different situations in the future at the company if you get hired.

    Interview Questions

    • Describe a situation at work when you disagreed with your boss. How did you handle it?   Answer Question
  8.  

    Sales Associate Interview

    Anonymous Interview Candidate in Vero Beach, FL
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    The process took 2 days. I interviewed at Barnes & Noble (Vero Beach, FL) in March 2011.

    Interview

    Probably the strangest interview that I have ever been on. The interview took place in the employee lunch room. As I sat in the corner, with about one minute's worth of reading material about the company, provided by the interviewer, she the the first 15 minutes of my interview disciplining another one of her employees for coming in to work late.

    When the interviewer finally returned to me, the interview process went pretty smoothly, until she answered her cell phone in the middle of it. She didn't excuse herself, or silence it, but just answered her phone, while putting her finger up, gesturing for me to wait until her conversation was over. When she was done, she forgot where we were in the interview, and asked me to start over. From that point on, it was a normal interview.

    Interview Questions

    • After reading the information that I've provided you with, how do you see yourself contributing to the Barnes & Noble family?   Answer Question
    • Tell me about a time when you've had to resolve a conflict between to coworkers.   Answer Question

    Reasons for Declining

    In the end, I declined the offer due to the inflexibility of the manager when it came to my course load.


  9. Helpful (2)  

    Sales Associate Interview

    Anonymous Employee in Norfolk, VA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Barnes & Noble (Norfolk, VA) in November 2010.

    Interview

    I asked about seasonal hirings in October and an employee gave me an application and told me to bring it in in November. I brought it to the customer service desk on November 3rd and fille out a small piece of paper asking if I was available for seasonal and night/weekend work and what type of environment I enjoy working in. I got called for an interview on November 10th and it was scheduled for November 11th. The interviewer was very nice, but obviously did not enjoy giving interviews. She asked a few questions from a form like "Why do you want to work here?", "Do you enjoy reading?", "Describe a time when a customer had unreasonable requests.", "Describe a time when you gave outstanding customer service", and asked about my availability. She seemed to think the questions were silly and even skipped the last one because she thought it was an annoying question (I don't know what it was). I thought we got along well and she seemed to like me. She told me they were trying to get at least one occupational reference for everyone, so not to be discouraged if I didn't hear back for a while because it may take some time to reach the references. Two of my co-worker references spoke with her over the phone on the mornings of November 15th and 16th. Two hours after speaking with my second co-worker reference on November 16th I got a call from a different woman offering me a seasonal position from November 18th to February 4th, beginning with two days of orientation and training. She seemed as nice as my interviewer so I'm looking forward to beginning training. The lower level employees I turned in my application to, however, were not friendly.

    Interview Questions

    Negotiation

    There was no negotiation. The position is a take-it-or-leave-it $7.25/hour position.


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Pros: “Great people to work with including management. Management can be flexible with scheduling.”“Great people to work with including management. Management can be flexible with scheduling.” – Full Review

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