FIS Interview Question: Basic behavioral based questi... | Glassdoor

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Interview Question

Customer Service Representative Interview Milwaukee, WI

Basic behavioral based questions about handling difficult


Interview Answer

1 Answer


I know that a person is usually upset at an issue they are having so it is never something that I take personally. The best way to handle an irate customer is to focus on the problem, the cause of the problem and a solution.

Interview Candidate on May 11, 2012

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