Masergy Interview Question: Be sure you're familiar with ... | Glassdoor

Interview Question

Service Implementation Manager Interview Plano, TX

Be sure you're familiar with the Service Delivery process

  from Customer to Sales (to Order Entry) to Provisioning/Design to Activatiion, and NOC support.
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Interview Answer

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I outlined the life of an order, and all of the touch points that were possible. This gave them my depth of knowledge on the process I would be managing.

Interview Candidate on May 8, 2015

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