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Benchling Customer Success Associate Interview Questions

Interviews at Benchling

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Customer Success Associate Interview

Anonymous Interview Candidate
No Offer
Neutral Experience
Average Interview

Application

I applied through a recruiter. The process took 2 weeks. I interviewed at Benchling.

Interview

The initial phone screen and steps were laid out well. A recruiter contacted me about the position and did a basic phone screening. I was then brought back to the next step for an interview with a hiring manager for the Customer Success team. This was highly unusual - I received maybe one question about myself (tell me a little bit about yourself). Then, I was asked only about my current job position. What software do you use, what companies do you sell, what do your clients do, etc. This continued for a good 15 minutes. The manager seemed too relaxed and not at all interested. If this is indeed the same kind of service and professionalism the company offers, then I dodged quite a bullet.

Interview Questions

Benchling Response

Mar 2, 2019 – Operations Specialist

Benchling regrets hearing you did not enjoy your interview experience. We appreciate your feedback and wish you the best of luck in your job search.

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