Best Buy Canada Interview Questions | Glassdoor

Best Buy Canada Interview Questions

Updated Jun 19, 2017
180 Interview Reviews

Experience

Experience
64%
24%
11%

Getting an Interview

Getting an Interview
70%
14%
9%
3
2

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy

Candidate Interview Reviews

Filter

Sort: Popular Date Difficulty

Filter

  1.  

    Connected Solutions Specialist Interview

    Anonymous Employee in Vancouver, BC (Canada)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Best Buy Canada (Vancouver, BC (Canada)) in November 2016.

    Interview

    One phone interview followed up by one in person interview. The phone screening was pretty straight forward and was not performed by management they asked basic questions about my interests and past sales experience. The one on one in person interview was casual and questions asked were of the "your in this situation" how would you react, how would you deal with irate or unhappy customers, and what products would you recommend for x customer.

    Interview Questions

    • If a customer came in to buy a laptop what other products would you recommend to go with it.   1 Answer

  2.  

    Software Consultant - Java Interview

    Anonymous Employee in Burnaby, BC (Canada)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at Best Buy Canada (Burnaby, BC (Canada)) in May 2014.

    Interview

    Interview went smooth. I got the call through a recruiter and then answered some questionnaire questions, coded an assignment project and once I got the result back I was called next week for an in person interview, went there and the manager was very friendly and I felt very welcome there, after that we entered a room with some other few devs and they gave me a block of code to fix and suggest improvements, after that asked me some questions about java and spring and some other technical background questions. In overall it was a very smooth interview, I would say an average level of difficulty.

    Interview Questions

    • Explain details of Spring framework, correct block of code (suggest improvement), home assignment project (given an algorithm problem) not too hard.   Answer Question

  3.  

    Senior Designer Interview

    Anonymous Interview Candidate in Burnaby, BC (Canada)
    Declined Offer
    Neutral Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 3+ months. I interviewed at Best Buy Canada (Burnaby, BC (Canada)) in May 2017.

    Interview

    Hr call then through to the VP of Store design etc... talked a while about technology and current role, looking for ideas as what to do different rather than capabilities. Seemed confident on the business of electronics, not so much the business of the stores direction.

    Interview Questions

    • What would I do differently?   1 Answer

    Reasons for Declining

    Not confident in what they are doing....still shopping in Cambie though....great job....


  4.  

    User Interface Architect Interview

    Anonymous Interview Candidate in Burnaby, BC (Canada)
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 4+ weeks. I interviewed at Best Buy Canada (Burnaby, BC (Canada)) in April 2017.

    Interview

    First a phone call interview, then a take-home assignment and finally an in-person interview. The take home assignment is a bit ambiguous and you're meant to make up a lot of the suspected user problems. When in the interview keep in mind to say things like "I assumed this would be a problem which is why I came up with this solution". The in-person interview is a bit strange as the main interviewer is answering texts and reading their computer.

    Interview Questions

    • The read over my resume in detail and really focused on the user testing aspect.   1 Answer

  5.  

    Sales Associate Interview

    Anonymous Employee in Ottawa, ON (Canada)
    Accepted Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 3 days. I interviewed at Best Buy Canada (Ottawa, ON (Canada)) in June 2013.

    Interview

    There were three interviews. First there was a phone interview, then an inperson interview with the assistant manager, and then yet another interview with the general manager. They asked basic questions about your customer service skills, role played a bit, and asked/orally quizzed you on your over all technology knowledge

    Interview Questions

    • They asked about specific tech items   1 Answer

    Negotiation

    No negotiation


  6.  

    Best Buy Sales Associate Interview

    Anonymous Employee in Toronto, ON (Canada)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Best Buy Canada (Toronto, ON (Canada)) in April 2017.

    Interview

    1st Interview was 5 mins long on the Telephone, they ask simple questions about customer experience.

    If you pass this the interview the person on the person will give you an interview with the manager.

    2nd Interview was in-store with the floor manager which lasted 30 mins and consisted of more in depth customer related questions

    If you pass the 2nd interview they will call you to schedule an interview with the GM

    3rd Interview with GM lasted 30 mins and it was more of a 1 on 1 conversation. The person wants to get to know you and your personality. He will ask a few questions related to BestBuy.

    Be confident, Smile, and ask a lot question. Show them that you a interested.

    Interview Questions

    • when dealing with an angry customer, how do you handle the situation   1 Answer

  7.  

    Mobile Sales Specialist Interview

    Anonymous Employee in Coquitlam, BC (Canada)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Best Buy Canada (Coquitlam, BC (Canada)) in October 2015.

    Interview

    The resume should be handed in person because I never found where to upload it online, and make sure you are confident the entire time and friendly because from personal experience it goes a LONG way (Hired on the spot).

    Interview Questions

    • Describe a customer service issue you've dealt with and how did you handle it?   Answer Question

  8.  

    Lead Digital Design Architect Interview

    Anonymous Employee in Burnaby, BC (Canada)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Best Buy Canada (Burnaby, BC (Canada)) in December 2016.

    Interview

    I applied online and was quickly contacted by a technical recruiter within 3 business days. He scheduled a 30 minute phone interview and following that, asked for my upcoming availability and said that he would get back to me with a time to come for a 2 hour, in-person interview at the CHQ office in Burnaby. The in-person interview was comprised of 2 panels, each 1 hour long. The first panel assessed technical ability and industry experience, and was a mixture of both senior leaders and discipline specialists. I was asked to conduct a presentation to the group prior to them asking me specific questions. The second panel assessed cultural fit, as this is a very important value in the company. The second panel was much more casual and also a way to ask questions specific about the company, the working environment, etc.

    Interview Questions

    • Why are you interested in joining Best Buy?   Answer Question
    • What's one thing you would immediately recommend improving on the Best Buy website?   Answer Question

  9.  

    Connected Solutions Specialist Interview

    Anonymous Employee in Oakville, ON (Canada)
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Best Buy Canada (Oakville, ON (Canada)) in October 2016.

    Interview

    Applied online, no referral. Next week I got a small phone interview, then I was asked to come in person the same day for another interview. I got interviewed by the supervisor then the sales manager. Overall, the questions were pretty easy relating to the position but the supervisor (who turned out to be the biggest jerk ever) asked really strange Apple like questions that caught me off guard by a lot. I was hired after the interview and started 2 weeks in.

    Interview Questions


  10.  

    Connected Solutions Specialist Interview

    Anonymous Employee in Vancouver, BC (Canada)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 3 days. I interviewed at Best Buy Canada (Vancouver, BC (Canada)) in August 2016.

    Interview

    I was referred to by friend who worked there at the time. I also applied at a time when my department was short staffed.
    The interview was surprisingly short and was around less than 20 minutes.

    Interview Questions

    • What would you sell with a computer?   1 Answer

Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.