Best Buy Sales Interview Questions | Glassdoor

Best Buy Sales Interview Questions

Updated Apr 19, 2017
1,784 Interview Reviews

Experience

Experience
72%
18%
8%

Getting an Interview

Getting an Interview
83%
8%
5%
1
0
0
0

Difficulty

2.3
Average

Difficulty

Hard
Average
Easy

1,784 Candidate Interview Reviews Back to all Interviews

Filter

Sort: Popular Date Difficulty

Filter

Sort: Popular Date Difficulty
  1. Helpful (1)  

    Mobile Sales Consultant Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at Best Buy (Atlanta, GA).

    Interview

    There is a three step process. The first interview is pretty much a phone interview. They ask about you and want to see if you have any questions about the company and/or about them. Ask questions.w

    Interview Questions

    • Tell my about a time where you dealt with an irate customer. What did you do and what was the result?   Answer Question

  2.  

    Sales Associate Interview

    Anonymous Interview Candidate in Geneva, IL
    Declined Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Best Buy (Geneva, IL) in February 2017.

    Interview

    I was called and had an interview scheduled after passing the online test and application process. Had an interview with the Assistant Store Manger, who was very unprofessional, and actually dropped several F-bombs in the process of the interview

    Interview Questions

    • Explain a time you've failed to reach a goal and how did you respond to that?   Answer Question

  3.  

    Best Buy Mobile Sales Associate Interview

    Anonymous Employee in Apple Valley, MN
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Best Buy (Apple Valley, MN) in February 2017.

    Interview

    Scenario based questions, easy atmosphere, immediate feedback. All questions felt very in line with the job position; no extraneous questions were asked. The interview was done 1:1 but multiple people did come and go from the interview room, as it was an office.

    Interview Questions


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Connected Devices Sales Consultant Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    The process took 2 weeks. I interviewed at Best Buy.

    Interview

    I applied for a merchandiser position online and a week later I got a call which was a phone interview then I met with the warehouse manager he asked me some questions from a packet and then asked if I had any questions about 2 hours later I get a
    call asking if I was interested in another open position of connected sales device consultant and I say yes and they schedule an interview with the head of the department I get asked questions from a packet then they ask me if I have any questions then 2 days later I get a call to set up an interview with the general manager which was the last step the interview went great until I mentioned my autism he asked a few questions about it then asked me if I would be okay working in a busy store with my disability I tell him it would be no problem but he seems a little discouraged by it He tells me I will get a call by Monday with an offer or non offer I never got a call and was notified by email about 6 days later that they were no longer considering me for the position I can't prove it but I think he discriminated me because of my autism

    Interview Questions


  6.  

    Sales Lead Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 6 days. I interviewed at Best Buy (New York, NY).

    Interview

    Quick interview starts out with asking for examples of overcoming obstacles and shrink related questions. Once the first interview went the second interview with the general manager asking more personal questions like life goals.

    Interview Questions

    • If you saw an employee steal, what would you do.   1 Answer

  7.  

    Sales Associate Interview

    Anonymous Employee in Minneapolis, MN
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Best Buy (Minneapolis, MN).

    Interview

    Simple straight forward interview. Requires two interviews, one with a manager then the next with the GM. Typically lasting around 20 minutes for the interviews. Having prior retail experience will show when answering most questions.

    Interview Questions


  8.  

    Sales Lead Interview

    Anonymous Interview Candidate in Jacksonville, FL
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied in-person. The process took a week. I interviewed at Best Buy (Jacksonville, FL).

    Interview

    interview has standard questions and not alot of personal interaction as far as your character goes. there is apparently an expectation to bring in a chart of what you will do for the position in your first 180 days. there was no expectation given for this, just an expectation during the interview. I was told "you interviewed perfectly. there isnt anything you could have done better than you did, but since you are friends with your peers, i cannot give you a job where you would be in charge of them. I cant take you serious when you are friends with them" This made no sense to me since the team was always looking for ways to make "team building activities" and my prior store struggled to get us to do things together outside of work.

    Interview Questions

    • what would you do if an associate was stealing candy bars?   1 Answer

  9.  

    Sales Manager Interview

    Anonymous Interview Candidate in Grand Rapids, MI
    No Offer
    Negative Experience

    Application

    The process took 2 weeks. I interviewed at Best Buy (Grand Rapids, MI) in January 2017.

    Interview

    Phones interview process was painful and extremely specific to weed out many external candidates. Be prepared for in-depth, metric-based questions designed to give the unprepared lower standardized scores. In-person interview goes a little further in-depth around specific management experience and achievements. This was more of what would expect for a salaried management interview.

    Interview Questions

    • Describe a time when you had to have a difficult conversation as the Sales Floor Leader.   1 Answer

  10.  

    Mobile Sales Consultant Interview

    Anonymous Interview Candidate in Saint Louis, MO
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Best Buy (Saint Louis, MO) in January 2017.

    Interview

    Applied online, got a call 6 days later at 10 in the morning (I have school). HR scheduled an interview 2 days later. Went to the store, asked for the person I called, waited 20 minutes. Had the interview, talked to the sales team. Received an email a few days later saying I was no longer under consideration.

    Interview Questions

    • What is a goal that you failed to reach, and what did you do afterwards?   Answer Question

  11.  

    Sales Consultant Interview

    Anonymous Interview Candidate in Orlando, FL
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Best Buy (Orlando, FL) in January 2017.

    Interview

    As any time a fulfill the form online & answer a test online, I received a email for phone interview, passing that interview, I write a email to the person in charge and I have a personal interview with store manager.

    After few weeks of dealing with the person in charge I write a email and I received a answer the position is going to be not fill by the corporation.

    Interview Questions

    • 1.- Why I'm applying for that position?
      2.- How deal with problems on store?
      3.- Top 3 the best and worst departments I like to work?  
      1 Answer

See What Best Buy Employees Are Saying

Star Star Star Star Star   Current Anonymous Employee in Richfield, MN

Pros: “Great benefits, plenty of opportunities to advance.”“Great benefits, plenty of opportunities to advance.” – Full Review

Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.