Best Buy Merchandising Specialist Interview Questions | Glassdoor

Best Buy Merchandising Specialist Interview Questions

Updated Nov 7, 2017
78 Interview Reviews

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Merchandising Specialist Interview

Anonymous Interview Candidate
No Offer
Positive Experience
Easy Interview

Application

I applied online. The process took a week. I interviewed at Best Buy.

Interview

Nice guy, was the supervisor of the department. Asked basic questions about working in a team plus responsibilities of my previous job. Got second interview soon with the GM

Interview Questions

  • A time where you had to work really hard. What was the reason and what was the outcome?   1 Answer

Other Interview Reviews for Best Buy

  1. Helpful (1)  

    Merchandising Specialist Interview

    Anonymous Interview Candidate in Texarkana, TX
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Best Buy (Texarkana, TX) in August 2017.

    Interview

    Applied at the website. Called every other day and had an interview with the supervisor after a week. Did amazing with the interview and passed the little tests/questions about how to do the job. Perfect for the job role and more. Was told he would talk to the general manager and I would have my second interview with her. Never received a phone call. When I would call back they would tell me to try again later and then eventually told me to stop calling and wait. Finally got an email about two months after the interview and stating they were going with other candidates. Never applying again.

    Interview Questions

    • Do you know how to do a planogram? What's wrong with our planogram?   1 Answer
    • Have you ever unloaded and stocked a retail store?   1 Answer

  2.  

    Merchandising Specialist Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Best Buy in August 2017.

    Interview

    I applied online, got an e-mail about a week later about interview. Called to set it up, went to interview. Got asked some of the questions as stated by others below. Asked me if I had questions for them and finally told me I'd would get a response in 1 week knowing if I got it or not via e-mail at the end.

    Interview Questions

    • Tell me about a time when you didn't get along with a co-worker, what did you do, and what was the result?   Answer Question
  3. Helpful (3)  

    Merchandising Specialist Interview

    Anonymous Interview Candidate in Louisville, KY
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Best Buy (Louisville, KY) in June 2017.

    Interview

    I got called in for the first interview and had to wait 25 minutes after my scheduled time to be interviewed. The interview went really well and the interviewer was very nice. As mentioned in other posts, the questions they ask are all on here already. I scheduled a follow-up interview with the store manager two days later. I showed up for that and they said that they were low on management personnel at that time but that when another one came in then they'd interview me. I waited 20 minutes and was told that an assistant manager had arrIved and was going to interview me but she had a conference call to take first. I waited another 25-30 minutes before leaving because I should not have had to wait an hour past my scheduled time. Makes me question management and how the store is run. By the way, while I sat there waiting I saw the guy who was supposed to have interviewed me walk by multiple times. Would have liked to work there but it seems very disrespectful to keep someone waiting so long.

    Interview Questions

    • Why Best Buy? Tell about a time you had to work as a team and it went poorly?   Answer Question

  4.  

    Merchandising Specialist Interview

    Anonymous Interview Candidate in Sarasota, FL
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Best Buy (Sarasota, FL) in June 2017.

    Interview

    Applied online. Short phone interview before being asked to come in. I was asked basic questions after filling out the times I would be available. Overall not too hard of an interview.

    Interview Questions

    • Describe a time when you went above and beyond for a customer.   Answer Question

  5.  

    Merchandising Specialist Interview

    Anonymous Employee in Wilmington, DE
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Best Buy (Wilmington, DE) in May 2017.

    Interview

    I applied online April 20th, 2017. I got a phone call April 28th to come in and speak to the dept. manager then a phone call later to change and come in during a job fair with the gn because the dept. manager was busy this week. He was very personalable yet professional and asked about my job history and why I wanted to work at Best Buy and actually asked why I didn't apply for sales. I said I didn't know how to dismantle a computer or what an OLED TV was. He replied, " We can teach people specs, but we can't teach personality and said I'm gonna have you apply for sales. So I went with him to speak to the hiring manager and he had her give me the info to apply and I did. I then got a call back for an interview with the dept manager for merchandising. I asked about the sales position and she told me I really need someone in merch. right now so I'm gonna have you come in and meet with them. I said ok no problem and had my second in person interview with an assistant on May 10th and got an offer the next day. I got my forms via email for a background check and drug screening. I filled those out today and will start next week.

    Interview Questions

    • Name a time you had to put someone else's interest ahead of your own.   Answer Question
    • Name a time when you had to do a job while paying attention to detail, and how do you know you did a good job?   Answer Question
    • Tell me about a time when you didn't get along with a co-worker, what did you do, and what was the result?   Answer Question
    • Name a time you had to deal with a difficult customer, what did you do, and what was the result?   Answer Question

  6.  

    Merchandising Specialist Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Best Buy in April 2017.

    Interview

    I applied online and called the hiring manager to set up an interview. The process took a week and the interview was about 20 minutes long with mostly situational questions. I'm Still waiting on a second interview.

    Interview Questions


  7.  

    Merchandising Specialist Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Best Buy in April 2017.

    Interview

    I met with a supervisor within a week of my online application, a few days later with the GM. There were two separate sets of interview questions that seemed standardized. I was offered the job on my second interview. Both interviews lasted 10 minutes at most, and the interviewers were friendly and helpful.

    Interview Questions

  8.  

    Merchandising Specialist Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through other source. The process took 2 days. I interviewed at Best Buy.

    Interview

    Group interviews which lead to mass hiring not the ideal situation but it's a quick process second interview consisted of less hiring managers not a long process at all the questions were very standard and not difficult they were very responsive calling me back the same day for the second round of interviews p

    Interview Questions


  9.  

    Merchandising Specialist Interview

    Anonymous Interview Candidate in Alexandria, VA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Best Buy (Alexandria, VA).

    Interview

    Applied for this position, three days later got a phone call out the blue and they asked if I could give a phone interview right then and there. I briefly told them about my work experience before being asked to come in for an in person interview the following day. My original interview time was for 10:30am I traveled all the way out there and got a phone call at 9:45 am and was told my interview was pushed back until 1:30pm. I was a little upset because I was told on such short notice but agreed to come back at 1:30pm. Got there at 1:30pm and was told the person I was supposed to interview with wasn't going to be there until 3:00pm so I agreed to wait again but ended up interviewing with a new manager instead. I didn't get the job because I couldn't come in at 6:00am on a Sunday because I didn't have a car to get there.

    Interview Questions

    • Why do you want to work for Best Buy?   Answer Question
    • Name a time when you've had a difficult customer, how did you handle it, and what were the results.   Answer Question

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