Blockbuster Interview Questions | Glassdoor

Blockbuster Interview Questions

Updated Jul 27, 2017
147 Interview Reviews

Experience

Experience
61%
22%
15%

Getting an Interview

Getting an Interview
54%
30%
10%
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Difficulty

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Candidate Interview Reviews

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  1.  

    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Blockbuster (Cicero, NY) in August 2012.

    Interview

    Was a short 15 minute interview that was very relaxed. The questions were very basic and noninvasive. It could have been a very dress causal interview, and was hired on the spot.

    Interview Questions

    • What are you looking for in a job?   1 Answer

  2.  

    Cashier Interview

    Anonymous Employee in Greensboro, NC
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied in-person. The process took 4+ weeks. I interviewed at Blockbuster (Greensboro, NC) in January 2012.

    Interview

    At the time of the job interview the country's economy was still recovering from the recession, especially in this part of the country. So their were at least 20 people there for the group interview session. Apparently they were doing large group interviews all week. It was very silly. We had to do role-playing for different scenarios in front of everyone. It was demoralizing to have so much competition for a minimum wage cashiering job.

    Interview Questions

  3.  

    Customer Service Representative Interview

    Anonymous Employee in Quebec, QC (Canada)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at Blockbuster (Quebec, QC (Canada)) in January 2011.

    Interview

    First, a rep will ask you to fill out a form, with just your basic information, Then they will decide if they liked you and will submit you application to the management. The assistant store manager will perform a basic interview to determine your qualifications. if you pass that test you meet the manager where they will ask you behavioral questions.

    Interview Questions


  4.  

    Customer Service Representative Interview

    Anonymous Employee in Boston, MA
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at Blockbuster (Boston, MA) in January 2011.

    Interview

    I was referred by an employee. I was asked some general questions about my background. Then I was asked about situations that involved customer service. At the end the manager asked me when I can start. It was fairly quick and the questions were simple. I asked a few questions about the the video rental business at the end of the interview.

    Interview Questions

    • Describe a situation where you delivered good customer service   Answer Question

  5.  

    Store Manager Interview

    Anonymous Employee in Schaumburg, IL
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Blockbuster (Schaumburg, IL) in March 2011.

    Interview

    The interview was about a half hour long. The questions were direct, and there were multiple interviewers. Great questions for interviewee but was not very clear on expectations when asked. The description they gave was not consistent with the actual job.

    Interview Questions


  6.  

    Sales Associate Interview

    Anonymous Employee in Cary, NC
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Blockbuster (Cary, NC) in November 2012.

    Interview

    Asked me how I would sell the blockbuster benefits. Asked was i well informed about gaming systems and movies. The manager was nice and I felt very relaxed. He also asked me about my previous work experience.

    Interview Questions

    • How would you convince someone to buy a blockbuster membership.   Answer Question

  7.  

    Store Manager Interview

    Anonymous Employee in Yuba City, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Blockbuster (Yuba City, CA) in December 2010.

    Interview

    I applied online. Then received a call for an interview. I then Interview with District Manager. After they decided I then received a Phone interview with Regional Manger. Then they did a Background check. This is pretty much what they did for all jobs that they were hiring for. Thanks

    Interview Questions

    • What was your worst customer service experience?   1 Answer

    Negotiation

    NO

  8.  

    Manager Interview

    Anonymous Employee in Phila, PA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at Blockbuster (Phila, PA) in May 2010.

    Interview

    Had a phone screen, followed quickly by a face to face interview; hired within a week, and started the following week.

    Interview Questions


  9.  

    Program Manager Interview

    Anonymous Employee
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 4+ weeks. I interviewed at Blockbuster.

    Interview

    Was initially recruited by professional contact, then had 3 tests plus 7 additional interview, up to and including the CIO. Then background and credit check prior to offer.

    Interview Questions

    • "if a project fails, who is the one person responsible"   1 Answer

  10.  

    Store Manager Interview

    Anonymous Employee in Englewood, CO
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at Blockbuster (Englewood, CO) in January 2012.

    Interview

    Very customer focused job, also need to be detailed about your inventory management, very difficult to manage your inventory on their antiquated systems, you need to be able to manage your inventory on pen and paper more than anything. They asked basic questions about customer service mostly. Other questions were about your hiring experience, and employee corrective action procedures.

    Interview Questions

    • Explain a situation where you failed to meet a customers expectation.   Answer Question

    Negotiation

    They offered a reasonable salary based on the job requirements. I didn't negotiate much, but if they lowball you, and you have experience, push for 5-10% more.


See What Blockbuster Employees Are Saying

StarStarStarStarStar     Former Store Manager

Pros: “The free movies were the best!”“The free movies were the best!” – Full Review

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