Books-A-Million Bookseller Interview Questions | Glassdoor

Books-A-Million Bookseller Interview Questions

Interviews at Books-A-Million

82 Interview Reviews

Experience

Experience
49%
30%
21%

Getting an Interview

Getting an Interview
76%
18%
3%
3

Difficulty

2.0
Average

Difficulty

Hard
Average
Easy

Helpful (1)  

Bookseller Interview

Anonymous Employee in Tallahassee, FL
Accepted Offer
Neutral Experience
Easy Interview

Application

I applied in-person. The process took a week. I interviewed at Books-A-Million (Tallahassee, FL) in November 2011.

Interview

A matter of luck. They hardly look at applications at all, I just got lucky that they needed someone at the time I walked in to ask about a job. All they really care about is whether or not you can sell rewards cards well. If you can convince them of that, then you have a good shot at getting hired.

Interview Questions

  • What do you do if you have to help a customer but don't know the answer to their question, or how to help them?   1 Answer

Negotiation

No negotiation phase.

Other Interview Reviews for Books-A-Million

  1. Helpful (1)  

    Bookseller Interview

    Anonymous Employee in Albany, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at Books-A-Million (Albany, GA) in February 2012.

    Interview

    The first person I met with was the assistant manager. She was very friendly and was able to schedule me for an interview within a 2 week period. I was interviewed by the General Manager who was also very nice. He hired me on the spot, and the paperwork process was fairly simple.

    Interview Questions

    • Do you mind working very late hours?   1 Answer

    Negotiation

    This job starts minimum wage at entry-level.


  2.  

    Bookseller Interview

    Anonymous Interview Candidate in Daytona Beach, FL
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at Books-A-Million (Daytona Beach, FL) in March 2013.

    Interview

    I called them first after I completed the application online. Then they called me a few days later for an interview. I was then interviewed by two managers and one of them was an assitance manager. They were telling me if I was able to promote selling books A Million cards to customers.

    Interview Questions

    • Noting too difficult, I answered the questions the best I could and they mostly were Why do you want to work here? I answered and told them that I have an interest in the job and the books as well but mostly the customers. Other things I told them where my experiences and how it can be useful for this position. They didn't call me after the interview and I didn't get the job even though I would like to work there.   Answer Question
  3.  

    Bookseller Interview

    Anonymous Employee in Tuscaloosa, AL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at Books-A-Million (Tuscaloosa, AL) in June 2012.

    Interview

    Easy interview. Very straightforward. My interview lasted about 45 minutes. It was mostly just sitting and talking. I got the job within a few days. Most questions were just about scheduling and school. Giving a sales pitch during the interview was quite difficult because I had just learned the details of what a discount card was.

    Interview Questions

    • Giving a sales pitch for the discount card was really tough   Answer Question

  4. Helpful (1)  

    Bookseller Interview

    Anonymous Interview Candidate in Memphis, TN
    Declined Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Books-A-Million (Memphis, TN).

    Interview

    I submitted two applications actually and got a call back a week or two after the second one. You had to do a questionnaire online that was just asking about how to handle customer situations and what kind of person you are. At the interview though I wasn't actually asked a thing other than what was already on the paper in front of the manager. It was all a rundown of their magazine and discount card sales. For the 45 minutes I was there I could have just read an e-mail of what all was expected from me. I was informed there would have to be a second interview with someone else before I could get the job but I didn't take it.

    Interview Questions

    • Do you feel confident in your ability to sell things to the public?   Answer Question

    Reasons for Declining

    I'm not a sales person and I didn't apply to become one.


  5.  

    Bookseller Interview

    Anonymous Employee in Gulf Shores, AL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at Books-A-Million (Gulf Shores, AL) in March 2012.

    Interview

    I applied online for the bookseller position and received a callback within the next day or two. I was asked to come to the store for an interview. I asked for the manager and was greeted by the general manager and top assistant manager. They asked me basic questions on different topics, how my last job could be relevant to Books A Million, asked what I'm studying, etc. I was very social with them, answered all their questions and got hired on the spot

    Interview Questions

    • Was asked to sell a card on the spot in front of the managers.   1 Answer

  6. Helpful (3)  

    Bookseller Interview

    Anonymous Employee in Murfreesboro, TN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Books-A-Million (Murfreesboro, TN) in December 2009.

    Interview

    I met with the assistant manager first. We talked about the company, what the job would and entail, and he asked general questions. Then, I met with Manager. I was offered the job that day. Full time. I just had to wait for the background check to go through before I could start.

    Interview Questions

    • Explain why you want to work for Books A Million?   Answer Question
    • Discuss past experiences in retail that offered a challenge to you.   Answer Question

  7.  

    Bookseller Interview

    Anonymous Interview Candidate in Inglewood, CA
    Declined Offer
    Neutral Experience
    Average Interview

    Application

    The process took 1 day. I interviewed at Books-A-Million (Inglewood, CA) in May 2011.

    Interview

    it was a good opportunity

    Interview Questions

  8.  

    Bookseller Interview

    Anonymous Employee in Montgomery, AL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Books-A-Million (Montgomery, AL) in January 2008.

    Interview

    I applied online and was called within the week to come in for a one-on-one interview with the store manager. I was asked to tell a little about myself and give an example of a time when I had to deal with an unhappy or disgruntled customer and how I handled it.

    Interview Questions

    • Think of a time when you were faced with an unhappy or difficult customer and explain how you handled it.   Answer Question

    Negotiation

    No negotiating.


  9. Helpful (1)  

    Bookseller Interview

    Anonymous Interview Candidate in Aiken, SC
    No Offer
    Positive Experience
    Average Interview

    Application

    The process took 3 days. I interviewed at Books-A-Million (Aiken, SC) in May 2009.

    Interview

    The most poignant question asked was a three part query concerning 1) an example of my best customer service, 2) a time when I thought I was doing the right thing but ended up doing the wrong thing and what I learned from it, and 3) how I dealt with the worst customer I've ever encountered. I was also asked what I believed a typical day at Books-A-Million would be like. My advice would be to include practical aspects such as running a register and tidying up the store along with more abstract duties such as making book recommendations. My interviewer seemed to like that I had a more realistic impression of the job than most.

    Interview Questions

    • What time in the past have you done something you thought was right but turned out to be very wrong, and what did you learn?   1 Answer
    • What would you bring to the position that no one else could?   1 Answer

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