Borders Interview Questions | Glassdoor

Borders Interview Questions

71 Interview Reviews

Experience

Experience
60%
29%
9%

Getting an Interview

Getting an Interview
55%
30%
8%
4
2

Difficulty

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Candidate Interview Reviews

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  1.  

    Bookseller Interview

    Anonymous Employee in Germantown, MD
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at Borders (Germantown, MD) in September 2011.

    Interview

    I was in a group interview for my first interview. Along with all of the other candidates we discussed books and interests. Second interview was with two members of management who asked me more dedicated questions about work and ethic.

    Interview Questions


  2.  

    Bookseller/Barista Interview

    Anonymous Employee in Nashville, TN
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through other source. The process took 1 day. I interviewed at Borders (Nashville, TN) in September 2011.

    Interview

    It was an easy interview. They had me come in and discussed the job and showed me around the place. I had a recommendation from a friend, which ultimately got me the job. Unfortunately the job was a bad experience. I was very happy to learn that the company went under.

    Interview Questions

    • Do you have experience in a coffee shop?   1 Answer
  3.  

    Bookseller Interview

    Anonymous Employee in Southgate, MI
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took 4 days. I interviewed at Borders (Southgate, MI) in August 2011.

    Interview

    One interview with manager.

    Interview Questions

    • What is a time that you were expected to provide excellent customer service in a negative situation?   Answer Question

  4.  

    I Was Actually the Interviewer Interview

    Anonymous Employee in Houston, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at Borders (Houston, TX) in June 2011.

    Interview

    This was an employee referral and I had heard good things about the individual. I would say having a can do attitude really helped this person. We were looking for someone self motivated, positive, and quick learner. The best question I ever got from an HR person in my first interview with the company was: "What motivates you?" I have used that question throughout my career with Borders/Waldenbooks and the answers are very tellingabout the the candidate.

    Interview Questions

    • What motivates you?   1 Answer
    • What was the most difficult customer service experience you ever had and how did you handle the situation?   1 Answer

  5.  

    District Manager Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    The process took 8+ months. I interviewed at Borders in January 2011.

    Interview

    This was only a phone discussion that was shut down very quickly as the company decided to declare bankruptcy.

    Interview Questions

    • How will you save your stores from the closing store lists?   Answer Question
    • How do you create profit in stores severely understaffed?   Answer Question

  6.  

    Operations Manager Interview

    Anonymous Employee in Portland, OR
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 3 weeks. I interviewed at Borders (Portland, OR) in January 2011.

    Interview

    Job fair, 2 interviews, used the basic questions provided by most retailing corporations. They actually encouraged me to apply for manager, I came in applying for a supervisor's position. Nice and personable, obviously loved what they were doing and were looking for someone who also loved books.

    Interview Questions

    • Have you ever broken the rules? Tell me about it.   1 Answer

  7.  

    Cashier/Bookseller Interview

    Anonymous Employee
    Accepted Offer
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Borders in October 2010.

    Interview

    Applied online and received call back about 2 days later. Met with the store manager and had a casual interview in the dining section of the coffee place. He asked me about 5 standard questions and since I was a student, didn't require background check or drug test.

    Interview Questions

    • How would you a handle a difficult or rude customer?   1 Answer

    Negotiation

    None. I got paid the minimum wage blues.

  8.  

    Sales Associate/Cashier Interview

    Anonymous Employee in Cleveland, OH
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Borders (Cleveland, OH) in September 2010.

    Interview

    Position listed as Seasonal Sales Associate/Cashier. I applied online and received a call within 4 days for a 1:1 interview. The interview was very short, less than 20 minutes start to finish. Interviewer confirmed work history as listed on my application.

    Interview Questions

    • "Have you ever had a job with performance standards and if so, please describe"   Answer Question
    • "Have you ever received negative feedback from a supervisor, if so what was it and how did you handle it"   Answer Question
    • "What do you think is the most important skill for this position"   Answer Question

    Negotiation

    There was none. The online process asks you to choose the range of compensation you will accept. I was offered the lower amount of the range I chose. As it is seasonal and I had no experience in this field I accepted it.


  9.  

    Team Member Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Borders in August 2010.

    Interview

    It went pretty well. Management seemed nice and emphasized sales goals and customer service.

    Interview Questions


  10.  

    Bookseller Interview

    Anonymous Employee in Pleasanton, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Borders (Pleasanton, CA) in July 2010.

    Interview

    There was one group interview, after which I was offered a position. Customer service experience was a key factor.

    Interview Questions

    • What is your biggest weakness?   1 Answer
    • What steps would you take to control shrink?   1 Answer

See What Borders Employees Are Saying

StarStarStarStarStar     Former Anonymous Employee

Pros: “Books, location and consumer interaction”“Books, location and consumer interaction” – Full Review

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