Box Customer Support Interview Questions | Glassdoor

Box Customer Support Interview Questions

2 Interview Reviews

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Helpful (2)  

Customer Support Interview

Anonymous Interview Candidate in San Jose, CA
No Offer
Negative Experience

Application

I applied online. The process took 5 days. I interviewed at Box (San Jose, CA).

Interview

There were separate recruiters who contacted me for the interview, and actually conducted the phone interview. My interactions with both revealed that they were not listening to me and my specific set of experiences - rather, I felt they were simply listening for buzz words. From this, they concluded that I was not qualified for the training position that I applied for but tried to get me to interview (again) for a entry-level tech support position.
There was no attempt to contact me for a follow up to let me know the original position had to closed, and when I replied that I felt I was over-qualified for the support position, they simply ended our interaction with a "I'm sorry you don't want to work here. Good luck."

Interview Questions

  • We did not even get into any experience based questions.   Answer Question

Other Interview Reviews for Box

  1. Helpful (1)  

    Customer Support Interview

    Anonymous Employee in Palo Alto, CA
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 1+ week. I interviewed at Box (Palo Alto, CA) in September 2009.

    Interview

    I was referred to Box.net by an internal employee. This company takes great pride in its recruiting efforts as it has grown tremendously over the past 3 years. I remember my in-depth interview with the Founder where He gave me his outlook on my position and his mission for me.

    Interview Questions

    • How would you diagnose upload issues in Box.net?   1 Answer

    Negotiation

    Yes, you can negotiate on any offer.


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