Brand KC Customer Service Representative Interview Questions | Glassdoor

Brand KC Customer Service Representative Interview Questions

Interviews at Brand KC

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Customer Service Representative Interview

Anonymous Interview Candidate in Overland Park, KS
No Offer
Negative Experience
Easy Interview

Application

I applied through a recruiter. The process took 2 days. I interviewed at Brand KC (Overland Park, KS) in October 2015.

Interview

I applied online and received a call the next day. I was invited
to their Overland Park KS office. The lady I spoke with on the phone
had stated they were expanding and needed new people for their customer
service positions.
When I arrived the next day there wasn't anyone at the front desk after
a while someone came out and had me fill out a form listing my previous work
because they did not have my resume on file even though It was provided online.

I was finally called to the back where I had a brief 5 minute "interview". There
the script was flipped and the person told me I would have to be outside talking
with prospects and selling them their advertising services. After that there would
be a follow up interview. I left and informed them I was not interested.
These people are dishonest and will tell you it's one thing on their job ad and over the phone but it's really a business to business sales job.

Interview Questions

  • Do you have any experience in managing people and how many?   1 Answer
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