Brilliant Earth Customer Experience Assistant Interview Questions | Glassdoor

Brilliant Earth Customer Experience Assistant Interview Questions

Interviews at Brilliant Earth

1 Interview Review

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Customer Experience Assistant Interview

Anonymous Interview Candidate in San Diego, CA
No Offer
Positive Experience
Average Interview

Application

I applied online. The process took 1+ week. I interviewed at Brilliant Earth (San Diego, CA) in January 2019.

Interview

First they scheduled a phone interview that lasted about 30 minutes and asked pretty standard interview questions. Then they scheduled a one on one video interview through their video platform called Zoom which also lasted about 30 minutes. Lastly, I was invited to an in person interview in their showroom. Overall it was a great interview process, but I unfortunately was not offered the position. I did not hear from them after the third interview until I reached out to the HR associate who I had been in contact with the most. She then offered to call me to walk me through their decision and answer any questions. I thought that was a great gesture and left me with a better understanding of their decision. I'm disappointed that I didn't get the position, but I'm grateful that they handled everything incredibly professionally.

Interview Questions

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