Brinley Consulting Customer Service Representative Interview Questions | Glassdoor

Brinley Consulting Customer Service Representative Interview Questions

Interviews at Brinley Consulting

7 Interview Reviews

Experience

Experience
43%
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57%

Getting an Interview

Getting an Interview
86%
14%

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1.9
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Customer Service Representative Interview

Anonymous Employee in Atlanta, GA
Accepted Offer
Negative Experience
Easy Interview

Application

I applied online. I interviewed at Brinley Consulting (Atlanta, GA) in February 2015.

Interview

came in and interviewed then they called me back for another one. the girl was nice. there were a lot of people there. seemed like a cool place to work.

Interview Questions

Other Interview Reviews for Brinley Consulting

  1. Helpful (2)  

    Customer Service Representative Interview

    Anonymous Employee in Smyrna, GA
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at Brinley Consulting (Smyrna, GA) in September 2016.

    Interview

    I applied for a customer service position. I went for an interview and signed in like normal. Once called I was asked a serious of questions also like normal. Because of the form I was given in the beginning I asked if this was a sales position. I was repeatedly told that this was a CUSTOMER SERVICE POSITION, NOT SALES. Hours after my interview I was called and scheduled for a second interview. I came in and met with a "director". It was explained that I would be showed a slideshow of the company and what the job entails. As the slide show began the "director" said this was a position for Pirranna Sales group. Mind you that is NOT the company I was led to believe I was interviewing for. As the "interview" continued it was explained that this was a "customer service based SALES" company. There is no 35,000-38,000 salary. There is a rate $8 with commission. There are quotas that need to be met! I walked out feeling extremely deceived! The company is a lie. Yes, you do have the chance to make money and go on lovely trips, PROVIDED you are a top seller!

    Interview Questions


  2.  

    Customer Service Representative Interview

    Anonymous Employee in Smyrna, GA
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Brinley Consulting (Smyrna, GA).

    Interview

    They have you come in for an interview thinking its for customer service however it's for commission sale straight commission. Very misleading in my opinion. However they do seem like they have a lot of fun

    Interview Questions

  3.  

    Customer Service Representative Interview

    Anonymous Employee in Smyrna, GA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Brinley Consulting (Smyrna, GA) in May 2016.

    Interview

    The process went well. I spoke with Kati and she was friendly and informative. She asked for my background and told me they train, you can start entry level as well and room for growth in the company.

    Interview Questions


  4. Helpful (3)  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Smyrna, GA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Brinley Consulting (Smyrna, GA) in May 2016.

    Interview

    I explained my sales history, but asked the interviewer about the Customer Service Position I was suppose to be interviewed about. I was told that position is only offered after a sales position within the company. So they have you come in for one position and tell you about another one. Also the Sales position is Commission only. I also mentioned the email discussed

    Interview Questions

    Brinley Consulting Response

    Jun 28, 2016 – President / CEO

    We apologize that you feel you were mislead with information during your interview process. We would love to make this right, please email us at hr@brinleyconsultingllc.com so we can discuss this... More


  5.  

    Customer Service Representative Interview

    Anonymous Employee in Smyrna, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at Brinley Consulting (Smyrna, GA) in April 2016.

    Interview

    The interview was not super serious, it was comfortable and laid back. Bradley is very family oriented. The first interview is preliminary and they call you back for a second interview the next day

    Interview Questions

    • What is something about you , that tiyd like to improve ?   1 Answer

  6.  

    Customer Service Representative Interview

    Anonymous Employee in Smyrna, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 2 days. I interviewed at Brinley Consulting (Smyrna, GA) in December 2015.

    Interview

    Very laid back and straight forward, director was very friendly didn't sugar coat anything that was the best part about the interview! Questions were not hard, not the usual questions very much about you as an individual

    Interview Questions


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