C3i Solutions Help Desk Analyst Interview Questions | Glassdoor

C3i Solutions Help Desk Analyst Interview Questions

Interviews at C3i Solutions

12 Interview Reviews

Experience

Experience
64%
18%
18%

Getting an Interview

Getting an Interview
34%
25%
25%
8
8

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy

Helpful (15)  

Help Desk Analyst Interview

Anonymous Employee
Accepted Offer
Positive Experience
Easy Interview

Application

I applied through a staffing agency. The process took 1 day. I interviewed at C3i Solutions.

Interview

I was hired in as a Temp. Most of the interview was conducted by the agency that I went through. I was tested on general computer knowledge and customer service skills.

Interview Questions

  • They didn't really ask me anything unexpected. They hired me on Full time after 6 months, and knew how I was as a temp.   1 Answer

Other Interview Reviews for C3i Solutions

  1. Helpful (1)  

    Help Desk Analyst Interview

    Anonymous Employee in Wilkes-Barre, PA
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at C3i Solutions (Wilkes-Barre, PA) in April 2012.

    Interview

    Provide resume. Get called for the interview. Will be a panel type interview. Make eye contact and be clear and concise with your answers.

    Interview Questions

    • Where do you see yourself in five years?   1 Answer

    Negotiation

    The pay is what it is if you are seeking more than $11/hour don't waste your time or theirs. Most of the process is locked in and predetermined.


  2.  

    Help Desk Analyst Interview

    Anonymous Employee in Bridgewater, NJ
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at C3i Solutions (Bridgewater, NJ) in October 2011.

    Interview

    basic questions asked, if you have a fair level of know how you should be ok. tested your knowledge of office and windows and hard ware. Also you are judged on how you are at helping people who are in different states of angry .

    Interview Questions

    • how to fix non working wifi   1 Answer
  3. Helpful (2)  

    Help Desk Analyst Interview

    Anonymous Employee in Pittston, PA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at C3i Solutions (Pittston, PA) in December 2014.

    Interview

    I was asked various questions on how to handle potential IT situations. Very relaxed and informative but that had to do with who was conducting the interview. Whole experience was very easy overall.

    Interview Questions

    • If a printer isn't working what would you do?   1 Answer

  4.  

    Help Desk Analyst Interview

    Anonymous Employee in Morristown, NJ
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at C3i Solutions (Morristown, NJ).

    Interview

    There were several interviews with various personnel, Supervisor, Manager, QA Manager, Training Manager and lastly the Account Manager. All asking different questions appropriate to their main focus of interest and it was very professional and each interviewer allowed for fluid discussion.

    Interview Questions

    • most questions were around how one would provide support to customers and/or clients   1 Answer

  5.  

    Help Desk Analyst Interview

    Anonymous Employee
    Accepted Offer

    Application

    I applied online. The process took 1 day. I interviewed at C3i Solutions.

    Interview

    The process is lengthy and takes almost a day or 2

    Interview Questions

    • Nothing is impossible but one should have a sound knowledge   Answer Question

    Negotiation

    Was very nice


  6.  

    Help Desk Analyst Interview

    Anonymous Employee in Hyderabad (India)
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at C3i Solutions (Hyderabad (India)) in February 2008.

    Interview

    It was a simple interview for the role of a Help Desk Analyst. Lasted for an hour and was mostly about my Customer Service, Technical, Communication skills.

    Interview Questions

    Negotiation

    Its not negotiable.


  7. Helpful (14)  

    Help Desk Analyst Interview

    Anonymous Interview Candidate in Hyderabad (India)
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at C3i Solutions (Hyderabad (India)) in April 2016.

    Interview

    Interview process was good and easy. interview rounds are
    1.Hr screening
    2.Technical assessment written test
    3.voice and accent
    4.operations.
    it took 4 and half hours by the time i am done with the interview.
    the hr was very stupid and idiotic person, he does'nt know how to speak with the candidates.I cleared every round but even after all the rounds the hr would select the candidates whom he wants to. And they give us silly reasons for rejection.

    Interview Questions

  8. Helpful (2)  

    Help Desk Analyst Interview

    Anonymous Employee in Hyderabad (India)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 days. I interviewed at C3i Solutions (Hyderabad (India)) in February 2014.

    Interview

    The Interview process took almost 2 days, day 1 was tedious, there was interview after interview after the communication skills session. Day 2 involved a test called versant on the phone.

    Interview Questions

    • What is the most difficult thing in life?   2 Answers

  9.  

    Help Desk Analyst Interview

    Anonymous Employee in Sofia (Bulgaria)
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at C3i Solutions (Sofia (Bulgaria)) in March 2016.

    Interview

    The interviewer was 25 mins late, just to start with. The interview with two managers, I never saw again, was the most standardized and conventional interview, them asking questions I have read in every interview guide

    Interview Questions

    • How would you contribute to our company if we hire you?   Answer Question

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