CDK Global Instructional Designer Interview Questions | Glassdoor

CDK Global Instructional Designer Interview Questions

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Instructional Designer Interview

Anonymous Employee in Seattle, WA
Accepted Offer
Positive Experience

Application

I applied through a staffing agency. The process took 4+ weeks. I interviewed at CDK Global (Seattle, WA) in September 2012.

Interview

The interview process was pleasant, and I enjoyed talking to a future colleague candidly about what the position was like. I learned from this person that she had to "hit the ground running, then felt she had been running ever since". This suggested that I would be expected to put in extra hours beyond the 40 hr week or manage my stress somehow.

I was to be a replacement for a person who had left rather suddenly, specifically to finish a long-delayed project. I had hoped the job would allow me to develop professionally in designing e-learning courses, and that was promised, but only after the current project was done.

I was hired initially as a contractor through a company called Dataset. Since Cobalt belongs to ADP where internal security is important, there is a long process where your "background is checked". This appears to be basically a verification that you actually held the jobs you listed on your resume and that have named the correct dates of those jobs.

On my tour around the office, I was introduced to low-wall cubicle-land, with a sea of faces all looking down, unsmiling, hard at work. No one looked up, even in the department where I was to work. It seemed like they were all stressed out. I've since learned that's not the case, but that's how it felt then.

I concluded that in the interview that I didn't want the position, and told my recruiter so. But he called back saying Cobalt wanted me, and that, yes, I probably would move into elearning as soon as my project was done. I should have known that having only a 6 month contract on a long project meant that I'd never get the chance to work on anything else.

So, I took the position, and was offered full-time at the end of the 6 months. At that point I was the lead on an unfinished project, and so had earned some job security.

On the first day I was to begin the job, my background check had yet to clear. The staffing agency neglected to tell me this, so I rode an hour into downtown Seattle on the bus, only to be sent home, because I wasn't allowed to work yet. This was probably just a basic failure of communication but it was disappointing.

In summary, I've been very glad I said "yes", even though I went through some rocky times.

Interview Questions

  • Tell me about your workflow and how you go about designing a course.   1 Answer
  • Tell us about what you would do if the subject matter expert assigned to work with you is not forthcoming, and you can't ever seem to schedule time to meet with him.   1 Answer

Negotiation

I didn't negotiate my acceptance as a contractor, nor when I was hired full time. But I did look up the industry average for instructional designers and found the compensation to be very adequate.

Having not worked in private industry before, I was (and am) astonished at how much I got paid.

Other Interview Reviews for CDK Global

  1.  

    Instructional Designer Interview

    Anonymous Employee in Seattle, WA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at CDK Global (Seattle, WA) in April 2011.

    Interview

    Two phone interviews, a final face-to-face with five stakeholders. The telephone interview was with a corporate recruiter who shared a common employer with me years ago. He was professional enough but dug for gossipy information on the former employer in ways I would not have expected. This was basically a phone screen, apparently I passed. My second interview with the company was with a different corporate recruiter who was more professional and dug deeper into my actual qualifications for the role.

    Interview Questions

    • Typical experience-based questions, plenty of situational questions, a fair amount of behavioral questions. The phone interviews were a smattering of all three types of questions, the panel interview went deeper into all types and focused specifically on difficulties the company was currently facing and my fit for immediate integration to solutionizing.   1 Answer

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