CGI Help Desk Support Interview Questions | Glassdoor

CGI Help Desk Support Interview Questions

2 Interview Reviews

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Help Desk Support Interview

Anonymous Employee in Montreal, QC (Canada)
Accepted Offer
Positive Experience
Average Interview

Application

The process took 2+ weeks. I interviewed at CGI (Montreal, QC (Canada)) in July 2009.

Interview

- Panel interview and other candidates as well. They want to see also how you interact with peers.
- Help-desk phone call simulation (guiding skills over the phone). How to install a printer, map a drive, etc

Interview Questions

  • What are you good for this job?   1 Answer

Negotiation

No negotiation.

Other Interview Reviews for CGI

  1. Helpful (3)  

    Help Desk Support Interview

    Anonymous Employee in Montreal, QC (Canada)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through other source. The process took 1 day. I interviewed at CGI (Montreal, QC (Canada)) in April 2008.

    Interview

    They call you to get there. You go in a room with about 12-15 other persons then they speak a bit, then you get seperated in 3 groups, then you do writing test with very easy questions then you do 2 phone call support test, one in english and one in french. Then some kind of "personnaly test" in a group of 3 people. Then you hope to get chosen and that pretty much is it. Wasn't stressful at all.

    Interview Questions


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