CIBC Interview Questions | Glassdoor

CIBC Interview Questions

Updated Dec 13, 2017
709 Interview Reviews

Experience

Experience
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23%
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Getting an Interview

Getting an Interview
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Candidate Interview Reviews

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  1.  

    Financial Services Representative Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    The process took 3+ weeks. I interviewed at CIBC.

    Interview

    Telephone interview talent acquisition called and asked if I had a moment to talk. I was unavailable at the time so they called the next day and asked basic questions how did you hear about them? Why do you want to work for them? More customer service oriented

    Interview Questions


  2. Helpful (1)  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at CIBC in April 2017.

    Interview

    First i got a 5 min call from the HR to set a phone call interview for the following week. The following week she called, she was nice and asked few questions about me, my past experience and we did role play. We spoke for over an hour, fixed a date for face to face interview with the Branch Manager. For the face to face interview i was asked to do a proper role play, so make sure you prepare very well

    Interview Questions

  3.  

    Financial Services Representative Interview

    Anonymous Employee in Toronto, ON (Canada)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at CIBC (Toronto, ON (Canada)) in April 2017.

    Interview

    Applied online, got a call from hr rep. Had a telephone screening with her and had another telephone interview after that. Last interview was at Cibc building with hr person which was straight forward and asked the same kind of questions.

    Interview Questions

    • Why CIBC? What are your strengths? Name a time you resolved a difficult situation?   Answer Question

    Negotiation

    Got told hourly rate and accepted.


  4.  

    Senior Analyst At Process Management Interview

    Anonymous Interview Candidate in Toronto, ON (Canada)
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied through college or university. The process took 1 day. I interviewed at CIBC (Toronto, ON (Canada)) in April 2017.

    Interview

    I met a person at career fair gave me his business card to send a copy of resume. So I did on that day. On next day, I received an email for on-site interview at Kings St. A director and another member interview me for about an hour.

    Interview questions includes behavioural questions and about my resume. Pretty straight forward. I felt I did it ok but did not get an offer.

    Interview Questions

    • What would be an immediate challenge once you start working for the team?   Answer Question

  5.  

    Customer Service Representative Interview

    Anonymous Employee in Fergus, ON (Canada)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I interviewed at CIBC (Fergus, ON (Canada)) in April 2017.

    Interview

    In person. Branch manager and assistant manager. Behavioural questions as well as experience. Asked about education and relevant courses as well as extracurriculars. Talk about how you've lead a team and solve problems and you'll do well. Confidence is important in banking as youre handling others money so make sure you convey this.

    Interview Questions


  6.  

    Customer Service Representative Interview

    Anonymous Employee in Toronto, ON (Canada)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at CIBC (Toronto, ON (Canada)) in April 2017.

    Interview

    I got a phone interview by CIBC and after few weeks I am invited to a face to face interview in Toronto. I waited for a long time after the phone interview.

    Interview Questions


  7.  

    Customer Service Representative Interview

    Anonymous Employee in North York, ON (Canada)
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through an employee referral. I interviewed at CIBC (North York, ON (Canada)) in April 2017.

    Interview

    Employee referral - Phone interview - Branch Interview
    It takes a long time from the phone interview with the HR till the branch interview. HR was nice and super helpful.
    Phone interview with the HR to go through the details of your qualification and experience. Super chill and friendly.
    Interview at the Branch is more about knowing each other.

    Interview Questions

  8. Helpful (9)  

    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 2+ months. I interviewed at CIBC.

    Interview

    Was referred from an internal employee to a hiring manager. The hiring manager contacted me over the phone about a month later to set up a phone interview. The phone interview was very simple with only a few questions like why CIBC, some of my strengths, and about myself. After passing the phone interview I was referred to a branch manager where an interview was set up for the week following. The in person interview was 30 minutes and much more intense, with many situational based questions to pull from past experiences. The whole process from employee referral to start date was 2 months.

    Interview Questions

    • What was one of your most challenging assignments or projects at either school or work?   Answer Question
    • Describe a time when you dealt with a difficult customer and how you handled it.   Answer Question
    • What are your top 3 qualities that will help you best in this position?   Answer Question

  9.  

    Recruitment Interview

    Anonymous Interview Candidate in Toronto, ON (Canada)
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at CIBC (Toronto, ON (Canada)).

    Interview

    applied online and was contacted via email to come in for an in person interview. I was not phone screened. I Interviewed with 2 members of the team and they used an interview guide with standard behaviour based questions. At the end of the interview I asked what the next steps were and they told me they would make a decision within a few days and let me know either way. After a week I followed up and never heard back. Been a few weeks now and they never responded or let me know I didn't get the position.

    Interview Questions

    • tell me about a time when you had to escalate a situation. Tell me about a time when you had to work with little guidance. Tell me about a time when you failed, what did you learn.   Answer Question

  10. Helpful (2)  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Montreal, QC (Canada)
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 3 days. I interviewed at CIBC (Montreal, QC (Canada)) in March 2017.

    Interview

    was referred by an employee ... scheduled to receive a call from HR a few days later
    basic screening interview question which were not that hard... given the nature of the job bilingualism is a must which is understandable since you might be getting a call about a dispute from someone who lives in the far regions of quebec

    Interview Questions


See What CIBC Employees Are Saying

StarStarStarStarStar     Current Investment Consultant

Pros: “-Potentially unlimited pay -Higher Pay compared to other banks for most roles -For this particular role, the hours are quite flexible but that cannot be said for every role -Pay for your...”“-Potentially unlimited pay -Higher Pay compared to other banks for most roles -For this particular role, the hours are quite flexible but that cannot be said for every role -Pay for your courses for career development -Decent health and stock participation benefits -Discount perks through the company on various things such as goodlife membership, Cheaper Phone plans, Cheap movie tickets, etc. -Rewards for high performers” – Full Review

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