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Customer Service Specialist Interview

Anonymous Employee in Norfolk, VA
Accepted Offer
Positive Experience
Average Interview


The process took 2 weeks. I interviewed at CMA CGM America (Norfolk, VA) in December 2011.


Interview took place in a conference room which started with HR. It then continued up the ladder ending with the director of the department. Asked the typical questions to see if there was an understanding of the company and industry. Questions then put you in scenarios and asked how you would react, deal, or handle the issue. Friendly and professional.

Interview Questions

  • What is the proudest business moment in your life?   Answer Question
  • What is the most difficult situation you have encountered and how did you handle and contribute to the outcome?   Answer Question
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