CSAA Insurance Group Claims Service Representative Interview Questions | Glassdoor

CSAA Insurance Group Claims Service Representative Interview Questions

Interviews at CSAA Insurance Group

3 Interview Reviews

Experience

Experience
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Getting an Interview

Getting an Interview
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Difficulty

2.7
Average

Difficulty

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Average
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Helpful (2)  

Claims Service Representative Interview

Anonymous Employee in Oklahoma City, OK
Accepted Offer
Positive Experience
Average Interview

Application

I applied through a recruiter. The process took 5 days. I interviewed at CSAA Insurance Group (Oklahoma City, OK).

Interview

First there is a phone interview where they ask you why you want to work there and why they should hire you, then in the face to face interview 2 managers interview you with questions, you have to write an email, decide who is at fault based off of a diagram of an accident and back it up, there is a typing test that (35 wpm or higher to pass), and then another supervisor came in and interviewed me the same day. Before the interview there is a job simulator that takes about 45min-1hr to complete to access if it this is the right field for you.

Interview Questions

  • Name a situation where you had to negotiate for something and what was the outcome?   1 Answer

Other Interview Reviews for CSAA Insurance Group

  1.  

    Claims Service Representative Interview

    Anonymous Employee in Las Vegas, NV
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    The process took 3 days. I interviewed at CSAA Insurance Group (Las Vegas, NV) in September 2009.

    Interview

    I received a call from HR after applying online. Interviewed with two supervisors for about 30-45 minutes, and then had a short phone role play which was a little difficult. I received a call that afternoon with an offer.

    Interview Questions

    Negotiation

    I did not negotiate, but realized later that there was room for 2 - 5%.


  2.  

    Claims Service Representative Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at CSAA Insurance Group.

    Interview

    Applied online. Received a link to complete assessment about 1-2days later. About 3 weeks later received email stating they were ready to start conducting interviews and scheduled phone interview for 2 days later (Thursday). Scheduled in office interview for following week (Friday). Met with 2 supervisors who were very nice and engaged in interview. Made it very relaxed. Received call Tuesday of following week with a job offer.

    Interview Questions

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