CVS Health Customer Service Interview Questions | Glassdoor

CVS Health Customer Service Interview Questions

Updated Jul 15, 2017
9 Interview Reviews

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Customer Service Interview

Anonymous Employee in Peoria, AZ
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. I interviewed at CVS Health (Peoria, AZ) in March 2017.

Interview

Sat with store manager in office. It was a relaxed environment and conversation flowed smoothly. Having retail experience and customer service experience will help greatly in being noticed for a interview and in helping with the job itself

Interview Questions

  • Can you handle a fast paced environment including but not limited to; customers, passport photos, moneygram etc.?   1 Answer

Other Interview Reviews for CVS Health

  1.  

    Customer Service Interview

    Anonymous Employee in Monroeville, PA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at CVS Health (Monroeville, PA) in November 2016.

    Interview

    I went in for a 1 on 1 interview with a manager. She was pleasant, the interview lasted for an hour and it seemed like a nice enough place to work. The questions were strictly related to the job requirements. The problem was only that I had transportation problems that would prevent me from being able to accept.

    Interview Questions

    • Give an example of a time when I successfully solved a problem.   Answer Question

  2.  

    Customer Service Interview

    Anonymous Employee in Los Angeles, CA
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 6 days. I interviewed at CVS Health (Los Angeles, CA) in September 2015.

    Interview

    They didn't ask many questions. Only the basics and once they knew I was capable of doing the job they hired me. Didn't get into much depth about me. It didn't seem as if they cared too much and were in a hurry more than anything.

    Interview Questions

  3.  

    Customer Service Interview

    Anonymous Employee in Trussville, AL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at CVS Health (Trussville, AL) in January 2015.

    Interview

    You have to go through two interviews and an orientation, the interviews were a week apart and I had to wait two weeks for my orientation to become available for me

    Interview Questions

    • Where do you want to be with our company in five years?   1 Answer

  4.  

    Customer Service Interview

    Anonymous Employee in Orlando, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at CVS Health (Orlando, FL).

    Interview

    I applied online and got a phone call about a week later. As soon as I got the phone call I got a face-to-face interview with the manager the next day. They asked very simple questions and basically what I planned on getting out of their company. I went into the interview with my boot camp date already set almost a year later, and they only approved of it more.

    Interview Questions


  5.  

    Customer Service Interview

    Anonymous Employee in Omaha, NE
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at CVS Health (Omaha, NE) in August 2012.

    Interview

    Applied online. Requested a choice of 3-5 stores. Had a short interview of what the job entailed. Let the interviewer know that this is what I was looking for and I could handle the job. I was looking for something part time for evenings and weekends.

    Interview Questions

    • Have you ever shopped at one of our stores?   1 Answer

  6.  

    Customer Service Interview

    Anonymous Employee in Fresno, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at CVS Health (Fresno, CA) in April 2012.

    Interview

    Was OK and pretty common sense questions. Was pretty short and to the point. It only was a one day interview. Friendly interviewer. Told me a lot about their company and policies.

    Interview Questions


  7.  

    Customer Service Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    The process took 2 weeks. I interviewed at CVS Health in October 2009.

    Interview

    Personality interview consiting of situational questions

    Interview Questions

    • Have you known a fellow employee that has stolen merchandise?   Answer Question
  8.  

    Customer Service Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied in-person. The process took 5 days. I interviewed at CVS Health in April 2009.

    Interview

    I went in personally 2 or 3 times a week just to check in, even tho I knew they would not be hiring for a few months. I figured that if they saw me coming in regularly, they would assume I would also show up regularly for work. The personal interview was about an hour, and I was called back and hired after passing a drug and background check.

    Interview Questions


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