Cabela's Customer Service Interview Questions | Glassdoor

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Cabela's Customer Service Interview Questions

Interviews at Cabela's

2 Interview Reviews

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Getting an Interview

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Customer Service Interview

Anonymous Interview Candidate in Centerville, OH
No Offer
Neutral Experience
Average Interview

Application

I applied online. The process took 3 days. I interviewed at Cabela's (Centerville, OH) in March 2017.

Interview

They asked alot of questions - most standard but I was surprised at the amount. They want you to know about their rewards club. You will role play and during that try to use the rewards as a part of your sell - to ask the person to join or to use their rewards.

Interview Questions

  • They asked alot of questions - What is your passion; give an example of excellent customer service; give an example of how things went wrong and what you did; give an example of a time you had to fess up to doing something wrong; role play trying to sell stuff; give example of how you upselled items.   1 Answer

Other Interview Reviews for Cabela's

  1.  

    Customer Service Interview

    Anonymous Employee in Lavista, NE
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Cabela's (Lavista, NE) in December 2016.

    Interview

    I applied around Halloween trying to get some seasonal work for the holidays. I didn't get a call back until mid December. Once I did receive a call back the process moved pretty quickly from there.

    Interview Questions

    • How would you handle an angry customer who is demanding you return and item that Cabela's does not carry?   Answer Question

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