State Farm Interview Question: Can to tell me of time you ha... | Glassdoor

Interview Question

Sales Representative Interview Pomona, CA

Can to tell me of time you have a problem with a customer

  and how you resolve it?

Interview Answer

1 Answer


I used to work in a hotel and we get a lot of customer complaints and most of them are about their bill. Some customers try to take advantage of the hotel in order to get a comp stay so I have to stand my ground and uphold the hotel policy by explaining to them what they are and why we do what we do.

Interview Candidate on Mar 8, 2011

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