Canada Mortgage and Housing Corporation (CMHC) Customer Service Representative Interview Questions | Glassdoor

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Canada Mortgage and Housing Corporation (CMHC) Customer Service Representative Interview Questions

Interviews at Canada Mortgage and Housing Corporation (CMHC)

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Customer Service Representative Interview

Anonymous Employee in Calgary, AB (Canada)
Accepted Offer
Positive Experience
Difficult Interview

Application

I applied online. The process took 2+ months. I interviewed at Canada Mortgage and Housing Corporation (CMHC) (Calgary, AB (Canada)) in June 2014.

Interview

1st step. Apply online
2nd step. Get asked for a phone interview
3rd step. Complete phone interview & get a in person interview
4th step. Complete (panel style) interviews that ask mostly behavioural questions

Before going in for your interview make sure to read up on CMHC. Know about the history, the culture and the importance of CMHC in the role crown corporations have in protecting the Canadian people.

Be prepared to answer questions to your statements on CMHC

Interview Questions

  • They ask you primarily behavioural questions. Make sure to answer truthfully and thoroughly.

    In case you don't know how to answer behavioural questions make sure to answer using the S.M.A.R.T model.

    Specific – target a specific area for improvement.
    Measurable – quantify or at least suggest an indicator of progress.
    Agreed upon – specify who will do it.
    Realistic – state what results can realistically be achieved, given available resources.
    Time-related – specify when the result(s) can be achieved.   1 Answer

Negotiation

No negotiating

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