Capita Interview Questions in Glasgow, Scotland | Glassdoor

Capita Interview Questions in Glasgow, Scotland

Updated Feb 11, 2017
5 Interview Reviews

Interview Experience

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Interview Difficulty

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  1.  

    Customer Service Advisor Interview

    Anonymous Employee in Glasgow, Scotland (UK)
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through a staffing agency. The process took 1+ week. I interviewed at Capita (Glasgow, Scotland (UK)) in June 2016.

    Interview

    Telephone competency based interview then onsite group interview, where yo get told there and then if your successful and given a start date. BEWARE hours specified may not be hours contracted and you find this out at end of first weeks training

    Interview Questions

    • Tell us something about Capita.. Then we were asked to divide money to protect endangered animals. You can't split it evenly and you must justify the logic behind it   1 Answer

    Negotiation

    No negotiation was available

  2.  

    Analyst Interview

    Anonymous Employee in Glasgow, Scotland (UK)
    Accepted Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 3+ months. I interviewed at Capita (Glasgow, Scotland (UK)) in June 2016.

    Interview

    2 person panel, face to face with presentation. Competency based questions with CV review . Interview was within the operation I ended up working in. Nice offices . Very formal with one person having a full understanding of the technical aspects of role , the other was about the softer account side .

    Interview Questions

    • How to manage time constraints and conflicting timescales/delivery dates.   1 Answer
  3.  

    Senior Consultant Interview

    Anonymous Interview Candidate in Glasgow, Scotland (UK)
    Declined Offer
    Neutral Experience
    Easy Interview

    Interview

    Approached by headhunter re opportunity. Interview was more about them trying to impress me than getting info from me. I found it difficult to get straight answers to what I considered straight questions. They advised headhunter the same day they wanted to take me to final stage process. I declined as had not liked the experience to date and couldn't see if improving.

    Interview Questions

    • Asked several basic questions about my previous experiences and standard questions like team working. Uninspiring   Answer Question

    Reasons for Declining

    Testosterone fuelled interview and they didn't answer my questions

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  5.  

    Contact Centre Agent Interview

    Anonymous Employee in Glasgow, Scotland (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a staffing agency. The process took 6 weeks. I interviewed at Capita (Glasgow, Scotland (UK)) in October 2014.

    Interview

    Easy interview, seemed to want to see that you are competent at answering questions, can be descriptive and have decent etiquette.
    Asked me to sell a product to them, why it was a good investment etc.
    Asked about previous experience.
    Interview lasts about 10 minutes, but around 2 hours allocated to fill out forms etc.

    Interview Questions

    • Previous work experience in a customer orientated roll.   Answer Question
  6.  

    Administrator Interview

    Anonymous Employee in Glasgow, Scotland (UK)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 1 day. I interviewed at Capita (Glasgow, Scotland (UK)) in May 2008.

    Interview

    1-2-1 interview, competency and behavioural questions

    Interview Questions

    Negotiation

    could negotiate pay

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