Capital One Operations Analyst Interview Questions | Glassdoor

Capital One Operations Analyst Interview Questions

67 Interview Reviews

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Operations Analyst Interview

Anonymous Interview Candidate in Richmond, VA
No Offer

Application

I applied online. I interviewed at Capital One (Richmond, VA).

Interview

Contacted to take an online assessment and then flown out to Richmond for a super-day. The interview consisted of 1 behavioral interview and 2 case interviews. The practice case interview is NOTHING like the onsite case interviews.

Interview Questions

  • The case interviewers are clearly not trained on communicating the questions clearly.   Answer Question

Other Interview Reviews for Capital One

  1. Helpful (1)  

    Operations Analyst Interview

    Anonymous Interview Candidate in Richmond, VA
    No Offer

    Application

    I applied through college or university. The process took 3 weeks. I interviewed at Capital One (Richmond, VA).

    Interview

    Applied online and was offered an online test- they got back to me quickly for final round interviews on site. Everything was well run but the employees do not talk about their job in a professional manner

    Interview Questions

    • Case interviews were mostly just math questions- no qualitative analysis.   Answer Question

  2.  

    Operations Analyst Interview

    Anonymous Interview Candidate
    No Offer

    Interview

    Round 1: Located at my university and included a 1 on 1 interview case study where I had to solve a business problem using math and logic. It wasn't too difficult but they did not ask me many questions about myself. They really wanted to see how my brain worked.

    Round 2: (at their campus) I was at an interview day with about 10 other candidates who were interviewing for internships and full time positions for all of the different analyst positions. We were separated into separate rooms and interviewers rotated between our rooms. There was a personality interview as well as a few case studies. After the interviews all of the candidates received a tour of the campus, which is very impressive, and ate lunch. After lunch is the "optional interview" where you don't know if you will get asked another question. My recruiter told me that they only keep you for more questions if they need more details about you to make a decision. I was not asked to stay for additional questions and received a phone call the next morning from my recruiter with the companies decision.

    Interview Questions

    • Know that is is okay to ask questions and talk to your interviewer through the case study. They want to know how you think and not just that you can get the correct answer.   1 Answer

  3. Helpful (4)  

    Operation Analyst Interview

    Anonymous Employee
    Accepted Offer

    Interview

    The interview is a case interview. The question is mainly about ATM location choosing. The recruiter will provide cost structures. Cost structure is about fees charged per transaction and transmission fees for off premise. For on premise there will be no variable cost. Fixed cost include rent and depreciation

    Interview Questions

    • U have to ask towards the question.   1 Answer

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Operations Analyst Interview

    Anonymous Interview Candidate
    No Offer

    Application

    I applied through college or university. I interviewed at Capital One.

    Interview

    Started with an on campus inteview-one case interview lasting 30 minutes. Next step was on-site interview which consisted of 3 case interviews and 1 behavorial interview

    Interview Questions


  6. Helpful (7)  

    Operations Analyst Interview

    Anonymous Interview Candidate
    No Offer

    Application

    I applied through college or university. The process took 2+ weeks. I interviewed at Capital One.

    Interview

    Behavioral interview and case

    Interview Questions

    • Math case. During the case, KEEP YOUR NOTES ORGANIZED. if you have to go back to a previous calculation, it must be easy to find partial answers.   Answer Question

  7. Helpful (4)  

    Operation Analyst Interview

    Anonymous Interview Candidate in Richmond, VA
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied through college or university. The process took 1 day. I interviewed at Capital One (Richmond, VA) in June 2013.

    Interview

    4 scheduled interview.

    Interview Questions

    • Some operations Q that did not make sense. I asked for clarification but the interviewer just said that's all. I asked other interviewers and they didn't have any idea what he was talking about either. Bad communication.   Answer Question

    Reasons for Declining

    OAs and BAs that gave us orientation were immature. The whole company felt like a frat house.


  8.  

    Operations Analyst Interview

    Anonymous Employee in Richmond, VA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Capital One (Richmond, VA) in June 2011.

    Interview

    Had to go through an online evaluation. Recruiter than arranged for a in person interview in Richmond. It was a day long interview process that included 5 interviews with 3 cases and 2 personal interviews. Got called back in for 2 job fit interviews before getting an offer in hand

    Interview Questions

    • Case interviews that were business cases from the card business   Answer Question

  9.  

    Operations Analyst Interview

    Anonymous Employee in Richmond, VA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Capital One (Richmond, VA) in November 2009.

    Interview

    Had to take a math and verbal test online before offered final interview. Final interview consisted of two case study and one behavioral. Case study were consisted of easy math an you get to use a calculator. One case study was relevant to their business while the other was more general. Each case starts off with qualitative answers and builds to the quantitative stuff. Make sure to talk out loud and the caser is typically helpful if you find yourself getting stuck.

    Interview Questions

    • trying to digest in numbers they give you quickly into a formulated answer an equation.   Answer Question

  10.  

    Operations Analyst Interview

    Anonymous Interview Candidate in McLean, VA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 1 day. I interviewed at Capital One (McLean, VA) in October 2010.

    Interview

    Capital One recruited at my university through career services. After being accepted to interview for the Operations Analyst program, I was instructed to take a online skills assessment. It was two parts, one math and the other verbal.

    We were told ahead of time that the on-campus interview would be mainly focused on a case study. Capital One even came on campus a few days before the interview dates and held a mini-workshop on case interviews.

    In the interview room there was myself and 2 reps from Capital One. One was administering the interview, while the other was there to mainly "proctor" the interview, though he did chime in on occasion. The case study centered around a scenario for interpreting default rates and the expected profit/loss based on a given set of data. It wasn't very difficult, but the interviewer didn't do the best job of explaining clearly what he was looking for. The case stressed probabilities and algebra much more than the business analysis of the case you were given.

    Interview Questions

    • We are currently using employment background as the sole determining factor in issuing credit to individuals. Can you see any negatives to this?   Answer Question
    • if X customers pay back their loans and we make Y dollars of them, and Z customers default and we lose D dollars off of them, how many good borrowers would we need to make up for every defaulting customer. Etc etc Variations off of that base.   1 Answer

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