Capital One Operations Analyst Interview Questions | Glassdoor

Capital One Operations Analyst Interview Questions

67 Interview Reviews

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Operations Analyst Interview

Anonymous Interview Candidate
Declined Offer
Positive Experience
Average Interview

Application

I applied through college or university. The process took 1 day. I interviewed at Capital One.

Interview

Two case questions and one behavioral. After lunch they asked some of us to stay for a third round. I got another case question. Behavioral was very easy. Case questions start with easy math problems then get harder, and my interviewer seemed to get bored. Definitely talk out loud and know your math because it is more math based, and they did not ask me as much conceptual questions.

Interview Questions

  • When was a time you foresaw a problem and took preventative measures?   1 Answer

Other Interview Reviews for Capital One

  1. Helpful (4)  

    Operation Analyst Interview

    Anonymous Employee
    Accepted Offer

    Interview

    The interview is a case interview. The question is mainly about ATM location choosing. The recruiter will provide cost structures. Cost structure is about fees charged per transaction and transmission fees for off premise. For on premise there will be no variable cost. Fixed cost include rent and depreciation

    Interview Questions

    • U have to ask towards the question.   1 Answer

  2.  

    Operations Analyst Interview

    Anonymous Employee in Richmond, VA
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through college or university. The process took 2+ months. I interviewed at Capital One (Richmond, VA).

    Interview

    The hiring process started with a 30-minute, 30-question quantitative skills test. Should you get acceptable scores here, up next are a couple rounds of case interviews, designed to test your reasoning abilities. Nothing too exceptional here, and I was able to work through the cases extremely quickly. There was also a round of classic behavioral interview questions.

    Interview Questions

    • Don't remember, though one of the cases had to do with pizza delivery truck routing.   1 Answer
  3.  

    Operations Analyst Interview

    Anonymous Employee in Richmond, VA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. I interviewed at Capital One (Richmond, VA).

    Interview

    There is an online application to be filled out initially, typically found through the university's career services. Next is an on-campus interview. It is one case interview, after which they typically inform you very quickly if you move on to the next round of interviews. The next and final round is an on-site interview that includes two cases and a behavioral interview with the potential for a third case at the end.

    Interview Questions

    • The case interviews can be tricky, but as long as you pay close attention to your work, they are very doable.   Answer Question

  4.  

    Operations Analyst Interview

    Anonymous Interview Candidate
    No Offer

    Interview

    Round 1: Located at my university and included a 1 on 1 interview case study where I had to solve a business problem using math and logic. It wasn't too difficult but they did not ask me many questions about myself. They really wanted to see how my brain worked.

    Round 2: (at their campus) I was at an interview day with about 10 other candidates who were interviewing for internships and full time positions for all of the different analyst positions. We were separated into separate rooms and interviewers rotated between our rooms. There was a personality interview as well as a few case studies. After the interviews all of the candidates received a tour of the campus, which is very impressive, and ate lunch. After lunch is the "optional interview" where you don't know if you will get asked another question. My recruiter told me that they only keep you for more questions if they need more details about you to make a decision. I was not asked to stay for additional questions and received a phone call the next morning from my recruiter with the companies decision.

    Interview Questions

    • Know that is is okay to ask questions and talk to your interviewer through the case study. They want to know how you think and not just that you can get the correct answer.   1 Answer

  5.  

    Operations Analyst Interview

    Anonymous Employee
    Accepted Offer
    Difficult Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Capital One.

    Interview

    The interview process consisted of 2 case interviews and a behaviour interview.

    First case interview consisted of credit card promotion marketing techniques; direct mail and telemarketing. Choosing the one that is more profitable for the business.

    Second case consisted of acquisition of shipping company, breakeven volumes and price analysis.

    Interview Questions

    • None, the interviewers are helpful throughout the process   Answer Question

  6. Helpful (4)  

    Operation Analyst Interview

    Anonymous Interview Candidate in Richmond, VA
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied through college or university. The process took 1 day. I interviewed at Capital One (Richmond, VA) in June 2013.

    Interview

    4 scheduled interview.

    Interview Questions

    • Some operations Q that did not make sense. I asked for clarification but the interviewer just said that's all. I asked other interviewers and they didn't have any idea what he was talking about either. Bad communication.   Answer Question

    Reasons for Declining

    OAs and BAs that gave us orientation were immature. The whole company felt like a frat house.


  7.  

    Operations Analyst Interview

    Anonymous Interview Candidate in Fairfax, VA
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through college or university. The process took 2 weeks. I interviewed at Capital One (Fairfax, VA) in May 2013.

    Interview

    On campus Interview. Before interview, did some information session that explains how case interview is going to be held. First, just a background interviews easy questions at first. Then did quantitative case interview, Need lots of practices and know some equations such as calculating interest.

    Interview Questions

  8. Helpful (2)  

    Operations Analyst Interview

    Anonymous Interview Candidate in Richmond, VA
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied through college or university. The process took 1 day. I interviewed at Capital One (Richmond, VA) in April 2013.

    Interview

    Interviewed in Richmond, VA. Two case studies and one behavioral. One case is about the credit card, how to earn profit and what are the costs, what if clients don't pay, interest rate increase/decrease, credit line increase/decrease. Second is about grain shipping company, some influential factors, like weather, fuel prices.

    Interview Questions

    • Cases. Some factors will change as the variable changes. Pay attention to this.   Answer Question

  9. Helpful (4)  

    Operations Analyst Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through college or university. The process took 2 weeks. I interviewed at Capital One.

    Interview

    I saw the posting on my University's Career site, I then sent a follow up email to the recruiter. She then let me know in that she wanted to have a phone case style interview. (about a week)

    I had the phone case style interview. The interviewer was very nice and reassuring over the phone. He asked me about paperless banking. First he asked how we would get more customers to join paperless billing. We then talked about incentives. If we send out 100,000 emails. two plans 1. 50,000 20% response rate and $4 credit and 2. 50,000 30% $10 credit.
    we save lifetime $12 on people the switch how much do we make.
    I was then asked to calculate the break even response rate for the $10 credit email.

    Interview Questions

    • They sent me a rejection email but I never got it. I followed up with the recruiter and she was like. Oh I sent you a rejection email. You never go it?   Answer Question

See What Capital One Employees Are Saying

StarStarStarStarStar   Former Lead Teller in Herndon, VA

Pros: “Great Team environment. Good benefits.”“Great Team environment. Good benefits.” – Full Review

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