Capital One Interview Questions in Washington, DC | Glassdoor

Capital One Interview Questions in Washington, DC

Updated Jul 23, 2017
301 Interview Reviews

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  1.  

    Business Analysis Interview

    Anonymous Interview Candidate in McLean, VA
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a recruiter. I interviewed at Capital One (McLean, VA) in July 2017.

    Interview

    2 cases with some behavioral questions to start.

    Cases are not difficult but do require attention to detail so pay attention so that you don't miss key information. I didn't feel as strongly as I thought I would coming out due to the fact that it was a pretty intense process overall but the interviewers were very supportive. I am currently waiting to hear back regarding next steps.

    Interview Questions

    • Tell me about a time when you had to go above and beyond to help a teammate.

      Cases on a breakfast establishment and wheat industry   Answer Question

  2.  

    Product Manager Interview

    Anonymous Interview Candidate in Vienna, VA
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied through a recruiter. I interviewed at Capital One (Vienna, VA).

    Interview

    I had a phone screen with HR, then hiring managers, then was brought in for a in-person interview. The in-person interview is a full 8 hrs, consisting of different types of interviews: behavioral, case study, and design challenge. I was put in a room for day which was in a very high traffic area and the room was very warm. One of the people who was supposed to interview me was out that day, so instead of pulling someone else to replace them, they let me sit in the room by myself for over an hour. Additionally, they mentioned that I may have to come back a different day to do that interview. I felt this was a little unreasonable because the require you to be there for an entire day to interview already, which means taking additional time off from your current job.

     Most everyone I interviewed with was very nice and made me feel comfortable. The last two people, just made me feel uncomfortable and the entire interaction was awkward. I've had good and bad interviews, this wasn't bad but the last two employees probably need a little training on how to interact with interviewees. The interview itself was hard, especially if you've never done this type of interview before and an 8 hr interview is a long day, but it was a great learning experience.

    Interview Questions

    • The design challenge required you pick from 4 different options and come up with a list of problems that can be solved with these options.   Answer Question
  3.  

    Systems Integrator Interview

    Anonymous Interview Candidate in McLean, VA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Capital One (McLean, VA).

    Interview

    1. Applied Online
    2. Initial Phone Screening - Recruiter gave overview of position and next steps
    3. Online verbal and numerical reasoning assessments
    4. Phone Interview with Directory of Technology - Technical questions regarding the skillsets required for the position

    Interview Questions

    • What was the most exciting experience in your current position?   Answer Question

  4.  

    Senior Software Development Manager Interview

    Anonymous Interview Candidate in Washington, DC
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Capital One (Washington, DC) in June 2017.

    Interview

    The first phone screen was with the recruiter. The second phone screen is with the hiring manager. The next round is an on-site interview day including a mix of job fit and behavioral interviews - and one case study interview. The job fit interviews are free floating. However, for the behavioral interviews, the interviewers go through a list of prepared and coordinated questions. The case study interview centeres around a break even analysis.

    Interview Questions

    • We want to offer extended transaction reporting to our customers. Today, customers often call unnecessarily, if they see a transaction in the monthly statement and do not remember the transaction. Each call costs us about $15. Research shows, that we could reduce the amount of calls by 2%, if we would offer additional details for each transaction as for example, the location, more detailed merchant information (instead of just payment processor), correct time (not as reported by payment processor).
      However, to do this, we need to buy services from external vendors. They offer a service where we would supply the transaction and would receive additional information for the transaction as outlined above. We have two vendors we could work with:
      Vendor A: Vendor A would charge us 10 cents per transaction we sent. They could provide the additional data for about 60% of the transactions.
      Vendor B: Vendor B would charge us 5 cents per transaction we sent. They could provide the additional data for about 40% of the transactions.
      Questions:
      1. Which vendor should we pick and why?
      2. Besides the financial data, what other consideration could be important?
      3. Would your recommendation change if we had a fixed budget of $100k?
      4. Assuming we have a different possible budget scenarios, up to which point would you recommend one vendor over the other (based on financial considerations only)?
      The questions weren’t all asked upfront. Actually the interviewer led the candidate through a developing scenario along the four key questions.
      Only material allowed was paper for notes, pen and a standard calculator. The interviewer did provide help along the way through guiding questions. At the end of the interview, all notes were collected. So the details of the scenario (e.g. exact numbers) as well as the lead in story (e.g. details on the additional transaction details) are from memory.   1 Answer

  5. Helpful (11)  

    Scrum Master Interview

    Anonymous Employee in McLean, VA
    Accepted Offer
    Positive Experience
    Difficult Interview

    Interview

    4 rounds.
    1) HR phone call with behavioral questions
    2) Online Psychometric tests (Behavioral, Verbal and Numerical)
    3) Behavioral phone interview
    4) Powerday with cases and intense behavioral line of questioning

    Interview Questions

    • Q: How would you prioritize tasks for multiple concurrent projects?   1 Answer

  6. Helpful (3)  

    Sales Interview

    Anonymous Interview Candidate in Washington, DC
    No Offer
    Negative Experience
    Average Interview

    Interview

    The process took eight weeks. Their hr process is very structured: quick phone call, exams, another phone call, and power day. On power day, I was interviewed by four members of the team. I am convinced I was brought in simply to meet a quota. Each member seemed aloof and passive. They asked me a predetermined set of questions, which limits your ability to turn the interview into a casual conversation. One interviewer appeared like he/she couldn't wait to leave the room. LESSON: If you don't fit the job description perfectly, they are stringing you along.

    Interview Questions


  7. Helpful (6)  

    Data Analyst Interview

    Anonymous Interview Candidate in McLean, VA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at Capital One (McLean, VA) in May 2017.

    Interview

    The process took 4+ weeks in total. Started with an online coding/SQL hackerrank challenge. This challenge is pretty simple but timed, so have to be quick. If you get through this, the next is the data challenge. They give you one dataset, set of questions, and 1 week to solve it. It is mostly related to doing a marketing research for a company to enter or not into the market. If you get through this, you are invited to the onsite loop which consists of 4 back to back rounds.
    1. Behavioral round
    Questions: Tell me about a project when you used your data analysis skill, Tell me about a time when you convinced someone to see things your way, How would you like to work in an environment that changes pretty quickly.
    The drill down into details of each thing you say - so be prepared with stories from your past.
    2. Data challenge discussion
    In this round they discuss the solution that you submitted in the data challenge round. They are looking to see your approach and why/why not you chose a certain approach.
    3. Two Case Interviews
    These are the main deciding factors I feel, they are very peculiar about the mathematical nuances and calculations. Cases in themselves are pretty simple, but "public maths" can be intimidating. Atleast for me it was.

    Interview Questions

    • Case 1: Cap1 had ATMs which operate on a certain cost (operating cost, teller cost etc was given). Now they have built a mobile app which can be used by users to scan the check and save it. The cost of the app was also given and the total number of ATM transactions was given Q1. Find what %age of transactions should be moved to mobile in order to break even. Then additional details were given - mobile apps are susceptible to frauds, with an associated cost per transaction. Q2. With this additional cost, do you think, we should still go ahead with the app idea? Basically you had comapre the profits in both the cases. Q3. What are the ways we can improve our profits from the mobile app?   Answer Question
    • Case 2: Credit card Costs, loss rate, interest, other fees, average spend, average balance, and transaction volume were given, I had to calculate the Profit per customer. Then the next part introduced a cash back offer with 1% cash back on the average spend. Q2. Is it profitable? Shall we go ahead with this? So, basically compare the profits from the first part against this. Q3. what would be the optimal cashback percentage? some additional data points were given at this time. Q4. Finally I had to plat the curve that shows the cashback% and profits.   Answer Question
  8. Helpful (3)  

    Product Manager Interview

    Anonymous Employee in McLean, VA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at Capital One (McLean, VA) in May 2017.

    Interview

    The interview process was multiple step. First I had a phone screen with recruiter. I then had an informal phone chat with hiring manager. About 2 weeks later, I had an onsite interview that had 1 business case, 1 product case, 1 design challenge, and 2 job fit/behavioral interviews.

    Interview Questions

    • Business Case: What is the breakeven percentage for the depositing mobile payments?   1 Answer
    • Product Case: What are some factors in deciding to have a discount savings feature in a digital deals program? Here are some quantities, what is the fastest return of investment for these distribution channels? How would you design a mobile app for this? Can you tell me issues with this given app design?   Answer Question
    • Design challenge: Choose a topic that you prepared before hand. I choose "How do people use air travel" and choose 1-3 problem areas inside of that. I presented a short 10 deck of the problems. With 1 other product manager, we ideated on solutions and then choose the best one after thinking about the tradeoffs. We created a journey map of the UX flow afterwards.   Answer Question
    • Job Fit interviews: Straight forward behavioral interviews about "why do you want to work at Capital One", "tell me about a time you failed", "what are your greatest achievements", etc.   Answer Question

  9. Helpful (3)  

    Digital Product Manager Interview

    Anonymous Interview Candidate in Vienna, VA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a recruiter. I interviewed at Capital One (Vienna, VA) in May 2017.

    Interview

    The process started a few months back when I applied for a position through LinkedIn. Recruiter reached out to me saying hiring leader wants to talk with me. I had the phone interview with hiring leader and as per me, I did well in the phone interview. However, next week recruiter called me back saying that hiring leader does not want to proceed. After few weeks, the same recruiter reached out to me for a different position. I had screening call and this time they invited me for an on-site interview in their Vienna VA office. They had 4 interviews - 1) Job fit with hiring leader 2) Job fit interview with co-worker 3) Design Challenge 4) Product case interview. As per me, I did well during all rounds but unfortunately, I did not get the offer. Recruited was very courteous and helpful during the whole process and she also called me to tell that they are not going ahead with the offer.

    Interview Questions

    • Fit:
      1) Why Capital One
      2) Why do you want to leave your current job
      3) What role you want to play in your next job
      4) What are your day to day responsibilities as part of the current job
      6) Tell me a time when you failed
      7) What is your achievement till date

      Design Challenge
      =============
      They give you a list of topics and you can choose one topic and prepare. I chose Party Planning and created 8 slides to present in the interview. They asked following questions during the interview
      1) Brainstorm to create a problem statement
      2) List all possible ways to solve that problem. When I listed down almost 10 ways. They added few constraints e.g. what if you have $1M to plan a party, non-digital ways and asked me to think again about possible solutions
      3) Asked me to select few options with reason based on solutions that I provided
      4) Finally, they asked to draw a complete solution using final option that I selected

      Product Case
      ============
      This case was about improving the mobile experience for their digital offers app. The objective was to increase customer enrollment to digital offers apps
      1) Showed few screens on paper and asked me if I see any issues with the user experience
      2) How do you improve the user experience?
      3) Showed some data about acquisition funnel and asked me which step in acquisition funnel has the issue. Asked me how I can fix that issue.
      4) Asked me how I am sure that I am choosing right customer experience
      5) A/B testing, and Lean Design or Product Development
      4) Asked me way to improve the customer experience and improve overall acquisition
      6) Asked me what channels can be used for showing digital offers. Which channel will be more useful and why
      7) Asked me to design the system for digital offer system for one channel then asked me what I will do to launch digital offers in another channel.
      5) Finally, they asked me to as calculate which channel will return their investment faster. They gave 3 channels with following data

      Email: Development time: 3 Months, Cost: 100K/Month; Reach: 40%, Impression/motnh/customer: 2; Click Through Rate:5%; Digital offer buy rate: 20%, Digital offer buy revenue: $1/offer

      Phone: Development time: 2 Months, Cost: 100K/Month; Reach: 20%, Impression/motnh/customer: 4; Click Through Rate:5%; Digital offer buy rate: 20%, Digital offer buy revenue: $1/offer

      Web: Development time: 2 Months, Cost: 100K/Month; Reach: 40%, Impression/motnh/customer: 2; Click Through Rate:5%; Digital offer buy rate: 5%, Digital offer buy revenue: $1/offer   Answer Question

  10.  

    Senior Data Engineer Interview

    Anonymous Employee in McLean, VA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at Capital One (McLean, VA) in May 2017.

    Interview

    Initially I spoke with a recruiter followed by a technical screen by the Hiring Manager. I was brought in for interview which in Capital One's terms is called Power Day. Power Day included 4 different interviewers each 45 minute each. There were 2 behavioral interviews which focused on What If questions and the other 2 were Job Fit interviews which focused on technical questions and your proficiency level.

    Interview Questions

    • Describe a situation in which you dealt with conflict with a team member. Include your approach taken and the result of said approach.   Answer Question
    • Questions about OOP   Answer Question
    • You are tasked with designing a customer portal, how do you tackle it. What questions do you ask? How do you flush out your design?   Answer Question

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