CarMax Associate Interview Questions | Glassdoor

CarMax Associate Interview Questions

Updated May 27, 2017
2 Interview Reviews

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Associate Interview

Anonymous Interview Candidate in Roseville, CA
No Offer
Positive Experience
Difficult Interview

Application

I applied online. The process took 1 day. I interviewed at CarMax (Roseville, CA) in November 2016.

Interview

Called to setup and interview and once I went there for my interview I had to initially go on a computer and answer some preliminary questions and watch a video. Afterward spoke with three different managers who asked me questions about my experience and why I wanted to work for them. My final interview was with two managers where I had to demonstrate selling a vehicle.

Interview Questions

  • Why do you want to work for us?   Answer Question
  • Tell us a scenario where you had difficulty with a customer selling a car and how you resolved the issue.   Answer Question
  • Asked me how I felt about a flat commission regardless what type of vehicle was sold.   Answer Question

Other Interview Reviews for CarMax

  1.  

    Associate Interview

    Anonymous Employee in Charlotte, NC
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 days. I interviewed at CarMax (Charlotte, NC) in June 2012.

    Interview

    One interview, asked a bunch of standard questions. This is clearly a retail company similar to Walmart, Traget etc. Answer questions like you are a king of customer service and you will be golden

    Interview Questions

    • Tell me about a time you had to deal with an angry customer, tell me about a time that you went above and beyond for a customer   1 Answer

    Negotiation

    Offered an hourly rate. Not much room for negotiation but was told that there would be annual increases and opportunity for advancement


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