CarMax Business Office Associate Interview Questions | Glassdoor

CarMax Business Office Associate Interview Questions

Updated Feb 8, 2017
92 Interview Reviews

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Business Office Associate Interview

Anonymous Employee
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. The process took 5 days. I interviewed at CarMax.

Interview

The interview process did not take long. First I had a phone interview and was told to come in. When I came it I think I did two interviews in one.

Interview Questions

  • Describe a situation when you had to do a lot of things and how you prioritized it   Answer Question

Other Interview Reviews for CarMax

  1.  

    Business Office Associate Interview

    Anonymous Employee in Oklahoma City, OK
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 3 days. I interviewed at CarMax (Oklahoma City, OK).

    Interview

    The interview process was long but easy. I first took a background check which was pretty quick, then interviewed with operations manager who asked a few questions and then I interviewed with back office manager who also asked a few questions and I was then offered the job.

    Interview Questions

    • Why do you want to work for Carmax?   1 Answer
    • How have you gone above and beyond for a customer?   Answer Question

    Negotiation

    There was no negotiation. All they could offer was 11$.

  2.  

    Business Office Associate Interview

    Anonymous Employee in South Jordan, UT
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 6 days. I interviewed at CarMax (South Jordan, UT) in January 2017.

    Interview

    I filled out an application online and was contacted a few hours later. We set up a phone interview for a couple of days later. The phone interview lasted about 10 minutes and went over some basic things about the job, such as hours and pay rate. A few questions were asked, but not many. I was invited for a face to face interview the next week. That interview consisted of an online questionnaire (for background check purposes), then three additional interviews with different managers. They called the following day and offered the job.

    Interview Questions

    • Tell me about a time when you had to make a good first impression. What was the situation and how did you handle it?   Answer Question
  3.  

    Business Office Associate Interview

    Anonymous Interview Candidate in Palmdale, CA
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at CarMax (Palmdale, CA) in December 2016.

    Interview

    The reviews on Glassdoor were 100% correct. I went in and immediately had to go to the computer to fill out all the information for the background check. Then waited 30 minutes for a 2 person-panel interview and they asked me why did I leave other jobs, do I become bored with jobs easily? Very invasive questions that a company should not legally be asking during the interview...but what do you expect from a company that does an intense background check on you. Then I waited another 20 minutes for a 1:1 interview which I thought went really really well. The guy talked to other people and then told me "We will call you if we want you to come back" which means hey, thanks for applying but you didn't get it.

    Interview Questions

    • Tell me about a time when you had a difficult customer, what did you do to help them?   Answer Question
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  5.  

    Business Office Associate Interview

    Anonymous Employee in Seattle, WA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at CarMax (Seattle, WA) in December 2016.

    Interview

    I applied online. I got a response immediatly via email. One day later I recieved a phone call to schedule a phone interview. We decided to interview right then while we were on the phone. Interview consisted of standard discovery questions about my history, experiences, and interest in the position. Phone interview lasted about 15 mins. The interviewer has invited me in for an in person interview scheduled for 1.5 weeks out.

    Interview Questions

  6.  

    Business Office Associate Interview

    Anonymous Interview Candidate in Norcross, GA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at CarMax (Norcross, GA) in December 2016.

    Interview

    The hiring process was very long and a few things were unnecessary.. The amount of paperwork they make you do is ridiculous, it's basically the same amount of paperwork any other company would make you sign if you've already received the job. It took them about a week to get back to me with their decision.

    Interview Questions

  7.  

    Business Office Associate Interview

    Anonymous Interview Candidate in Milwaukee, WI
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at CarMax (Milwaukee, WI).

    Interview

    First you get a phone interview, which is about 15 minutes. The first question was if I had any questions. If you do well, you'll get a face to face interview. I met 3 different managers during this interview. Also, there was an online interview then 2 separate face to face interviews. All in the sane day.

    Interview Questions

    • A lot of "tell me about a time..." questions. One specific one was "Tell me a time when you had to help a difficult customer"   Answer Question
  8. Helpful (5)  

    Business Office Associate Interview

    Anonymous Employee in Laurel, MD
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at CarMax (Laurel, MD).

    Interview

    The interview process was pretty easy and straightforward. I was asked pretty standard questions that one would expect for a job interview, for example, describing past work experience and my ability to work in a team environment. I originally applied online, and someone from the company called me a few days later for an initial phone conversation, which basically consisted of just discussing some of the details in my resume. After that I was given a date for an in-person interview at the company. Upon completion of the in-person interview, I was offered the position.

    Interview Questions

  9.  

    Business Office Associate Interview

    Anonymous Interview Candidate in Gilbert, AZ
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 3 weeks. I interviewed at CarMax (Gilbert, AZ) in October 2016.

    Interview

    Went in and sat down at a computer to take a "background check" quiz. They need your social security number right off the bat. The quiz asks if you've done illegal drugs, committed a murder or rape(can't make this stuff up) and you also need to provide your license number, and previous addresses. Afterwards, they ask you to sign a bunch of papers that basically will release all of your private information for review if necessary. The amount of time and effort preparing for this interview went out the window because it lasted 4 questions. The hiring manager was aware I didn't have experience in the field, I know this because I was recruited from Indeed and put through the phone screening process. I'm very frustrated with their lack of preparation and disregard of the applicant.

    Interview Questions

  10. Helpful (8)  

    Business Office Associate Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied in-person. The process took 4 days. I interviewed at CarMax.

    Interview

    Very lengthy process. Requires a phone interview then face to face. The phone interview is pretty simple n straight forward. The face to face is all situational questions n repetitive. Unnecessary to me

    Interview Questions

    • Explain a time you had to work un a team and what was the out come   Answer Question
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