CarMax Customer Service/Early Collections Interview Questions | Glassdoor

CarMax Customer Service/Early Collections Interview Questions

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Customer Service/Early Collections Interview

Anonymous Interview Candidate in Kennesaw, GA
No Offer
Negative Experience
Average Interview

Application

I applied online. I interviewed at CarMax (Kennesaw, GA) in February 2013.

Interview

I had a 30 minute phone interview. The recruiter began the call with stating concerns about my commute to the company. She concluded the interview with offering an in-person interview the next day and stated that it may take up to three hours.

Interview Questions

  • Describe how you would deal with a difficult person at work.   1 Answer
  • Describe how you have gone above and beyond the line of work to help a customer or co-worker.   Answer Question
  • Do you see any reason why you may arrive late during the 6 weeks of training.   1 Answer
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