Caribou Coffee Shift Supervisor Interview Questions | Glassdoor

Caribou Coffee Shift Supervisor Interview Questions

Updated Mar 29, 2017
14 Interview Reviews

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Shift Supervisor Interview

Anonymous Employee in Minnetonka, MN
Accepted Offer
Positive Experience
Average Interview

Application

I applied in-person. The process took 2 days. I interviewed at Caribou Coffee (Minnetonka, MN) in December 2016.

Interview

Very relaxed casual atmosphere! Interview typically takes about 30 minutes. If there is a job offer, you receive a phone call with an offer and a letter via email with instructions on the next step to become employed by Caribou Coffee

Interview Questions

  • Have you ever been in a situation where the customer was very upset and voiced their opinion? If so, how did you handle that situation?   1 Answer

Other Interview Reviews for Caribou Coffee

  1.  

    Shift Supervisor Interview

    Anonymous Employee in Roseville, MN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Caribou Coffee (Roseville, MN) in June 2015.

    Interview

    I was invited to a hiring event after I submitted an online applicaiton. I suggest applying to multiple locations because the applications go to each store seperately. I met with one manager at the hiring event and was referred to a specific store, where I meet with that store manager 3 days later. Was hired on the spot after the interview. Was able to negotiate salary. Background check is required, but they will hire people with a crimial background as long as it is not for a violent crime or theft. I was asked general interview questions. Asked about how I handle stress and working in a fast paced environment. Also inquired about reliablility and handling conflicts with customers and co-workers.

    Interview Questions

    • One question I thought was interesting was, "How would you make a peanut butter and Jelly sandwich?".   1 Answer

  2.  

    Shift Supervisor Interview

    Anonymous Employee in Charlotte, NC
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Caribou Coffee (Charlotte, NC) in February 2015.

    Interview

    Manager asked brief questions about employment history. Asked if I liked coffee and also if I could be a animal what would it be? The manager was very friendly and outgoing.

    Interview Questions


  3. Helpful (2)  

    Shift Supervisor Interview

    Anonymous Employee in Minneapolis, MN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Caribou Coffee (Minneapolis, MN) in October 2014.

    Interview

    Submitted an application online. Got an email a few days later, in person interview a couple days after that. The interview was great, felt like a conversation with a human (not reading predesigned questions from a page). All but received the job during the interview. Had a follow-up with a different manager the next day and accepted the offer proposed.

    Interview Questions

    • It was mostly conversational (but informative) questions like to describe myself and why I want to work at Caribou. They do like to throw in a question or two that are a bit silly to gauge how you answer them. Such as "describe an apple".   Answer Question

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5. Helpful (1)  

    Shift Supervisor Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Caribou Coffee.

    Interview

    Basic interview if they like you then you come back in for a second interview with another member of the management team. They are looking for fun energetic people. Bring your A game and your personality to the interview, the want people who are going add to the fun and atmosphere of the business. It is good to laugh and joke around in the interview if it shows your personality. Many managers hire on personality and drive.

    Interview Questions

    • If you could have a superpower what would it be and why?   Answer Question

  6.  

    Shift Supervisor Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 2 days. I interviewed at Caribou Coffee (New York, NY) in August 2014.

    Interview

    Short and quick. To the point, clearly trying to get through the interview as quickly as possible. Very relaxed and bordered inappropriate with how the procedures were handled. Could've been much more difficult.

    Interview Questions


  7.  

    Shift Supervisor Interview

    Anonymous Employee in Milwaukee, WI
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Caribou Coffee (Milwaukee, WI).

    Interview

    Went to job fair in the store and was hired on the spot. Typical retail employment questions that were easy. Tell us a great customer service experience, are you willing to clean, etc

    Interview Questions

    • What was an example of great customer service you experienced?   1 Answer

    Negotiation

    None


  8. Helpful (3)  

    Shift Supervisor Interview

    Anonymous Employee
    Accepted Offer

    Interview

    Sat down with the manager. Asked goofy questions like how I ate an Oreo and what animal I'd be if I needed to chose. Asked about my work ethic and previous job experience. Nothing out of the ordinary or too difficult to answer.

    Interview Questions

    • How I ate my Oreo and what superhero I would be and why.   Answer Question

    Negotiation

    Ask about the pay. I seemed very under payed for the job and responsibilities I had.


  9.  

    Shift Supervisor Interview

    Anonymous Employee in Chicago, IL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 4 days. I interviewed at Caribou Coffee (Chicago, IL) in September 2013.

    Interview

    The interview took place at a job fair downtown Chicago it lasted approx. 30 min there were two recruiters that interviewed me the interview was average not the most difficult I have ever encountered To work here its more not what you know but who you know
    they tend hire people who are connected to team members, shift supervisors, and
    are managers within thier stores

    Interview Questions

    • what does spontaneous mean to you?
      what does customer service mean to you?
      how do you make a peanut butter jelly sandwich?
      What risk have you taken when supervising?  
      Answer Question

    Negotiation

    Pay was negotiable I gave them a minimal and they met just that!


  10.  

    Shift Supervisor Interview

    Anonymous Employee in Minneapolis, MN
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Caribou Coffee (Minneapolis, MN) in September 2011.

    Interview

    Pleasant interview. I met with the manager for about 15 minutes and was hired in the spot. Was asked to tell manager about myself, hobbies, interests and talked about pat job experiences-what I liked and disliked about them. Hint: don't bad mouth another company. Keep it professional if there's something that you didn't like about a past job. Maintain a positive and professional attitude and be yourself.

    Interview Questions

    • Tell me about yourself, hobbies, tell me about a time you've seen a project through until the end, a time when you've been stressed at work and how you dealt with it, what's your favorite thing about caribou coffee? It's a face paced job, and managers want employees that can remain calm under pressure and who can do their job with a sense of urgency.   1 Answer

    Negotiation

    There was room for negotiation based on experience.


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