Cash America Interview Questions | Glassdoor

Cash America Interview Questions

Updated Aug 10, 2017
45 Interview Reviews

Experience

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  1.  

    Pawn Broker Interview

    Anonymous Employee in Houston, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Cash America (Houston, TX).

    Interview

    I was asked normal question about why should be hired at cash america and other safety questions for the job. interview was really easy and no surprised questions that gave me a difficult time.

    Interview Questions

    • Why are you fit for this position?   1 Answer

  2.  

    Pawn Broker Interview

    Anonymous Employee in Charlotte, NC
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Cash America (Charlotte, NC) in April 2017.

    Interview

    I showed up on time introduce myself to the employer gave him some information about myself. He explained to me about the company the duties and will be having to do and introduce you to the staff

    Interview Questions

    • What hours was I available and days   1 Answer
  3.  

    Pawnbroker Interview

    Anonymous Employee in Tomball, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at Cash America (Tomball, TX).

    Interview

    It was a quick process. This was an interview where I felt comfortable at. The manager and general manager were both very nice. They explained in detail how the company works. I didn't have to really question them about the position. They went into a lot of depth and detail. It was a good opportunity so I took the position.

    Interview Questions

    Negotiation

    It wasn't to bad there was a negotiation phase. However there is a set pay rate. Only because there is commission.


  4.  

    Cashier/Pawnbroaker Interview

    Anonymous Employee in Azle, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at Cash America (Azle, TX) in September 2016.

    Interview

    Applied on a Sunday, and was called by the hiring manager Monday afternoon for next day interview. The interview was very easy, very laid back, and I was asked about previous work experience. They weren't ecstatic that I didn't have any commission based experience, so if you don't either just tell them about things you've had to cross sell like store cards or emails anything like that. It wasn't an extremely long interview 20 minutes max. They were still conducting several interviews that day so I wasn't hired on the spot. They did, however call me later that day to say I had the job and requested permission for a background check and sent info to take a drug screening.

    Interview Questions

    • Past customer service experience? Knowledge about any of the product (cameras, jewelry)? Are you comfortable around guns?   Answer Question

    Negotiation

    They will only discuss pay after drug test. But there is a base pay plus monthly commissions on sales


  5.  

    Customer Service Representative Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Cash America (Atlanta, GA) in May 2016.

    Interview

    Went very easy, very laid back, they asked me simple questions, my background in customer service, how long have I been in retail, do I know how to sale.. Ect

    Interview Questions

    • Custom service background, history of dealing with rude customers, salary negotiational   Answer Question

  6.  

    Sales Associate Interview

    Anonymous Interview Candidate in Greensboro, NC
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Cash America (Greensboro, NC) in January 2016.

    Interview

    I felt welcome by the other employees as soon as I walked into the door. The hiring manager was easy to communicate with and was very professional. It's a small company with a lot to offer.

    Interview Questions


  7.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    The process took 1+ week. I interviewed at Cash America in October 2015.

    Interview

    Applied through Indeed two days later received a call from DM for interview that week. Interview went well, very laid back. Three days later had phone interview with HR and offer was made the next day.

    Interview Questions

    Negotiation

    I got what I asked for

  8.  

    Consulting Job Interview

    Anonymous Interview Candidate in Jacksonville, FL
    No Offer
    Positive Experience
    Easy Interview

    Application

    The process took 5 days. I interviewed at Cash America (Jacksonville, FL) in September 2015.

    Interview

    Its was a phone interview. They were screening for insurance reps. You had to be willing to school and train to do this job. They called at about 1:20 pm on September 11 2015 from a private number that I didn't know. I believe it was from New York but may have been from New Jersey. They contacted me first thru email.

    Interview Questions


  9.  

    PR & Corporate Communications Interview

    Anonymous Employee in Fort Worth, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 3 weeks. I interviewed at Cash America (Fort Worth, TX) in May 2015.

    Interview

    Fill out a general application online, someone from HR will call you for a phone interview asking about your interest/knowledge of the company and why you want an internship with this specific department. They were very friendly and the phone interview doesn't take long. They will call you in 2-3 days if you make it to an on-sight interview.

    Interview Questions

    • Tell me about yourself, Why do you want to intern with this department, What are your long term goals   Answer Question

  10.  

    Assistant Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Cash America.

    Interview

    Very people focused interview. Be sure you are a people focused person. Gut instinct balanced with quick reasoning is essential to the job. The cultural fit is a big deal, and candidates scoring under 75% on the online app will not be considered. Dress is business casual. Bring your resume and be ready to answer many questions regarding customers, service, sales and relationship building. Bilingual (Spanish) is a huge plus.

    Interview Questions

    • Why do you want to work for Cash America?

      How do you feel when handling difficult customers. Describe an experience you resolved well.

      Do you have thick skin? Are you able to rise above another persons state, while still showing empathy?

      Sell me this ... (pen, bottle of water, etc.)   Answer Question

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