Cathay Pacific Customer Service Agent Interview Questions | Glassdoor

Cathay Pacific Customer Service Agent Interview Questions

Interviews at Cathay Pacific

2 Interview Reviews

Experience

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Getting an Interview

Getting an Interview
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Helpful (1)  

Customer Service Agent Interview

Anonymous Employee in London, England (UK)
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. The process took 4 weeks. I interviewed at Cathay Pacific (London, England (UK)) in August 2013.

Interview

It was a 3 stages inteview:
1) Phone interview with the HR to discuss about your application form and CV 2)group interview: invited for the assessment with other participants and have role plays 3)last stage is the interview with managers were you have to prove yourself to them on why you'll be the best to get the job

Interview Questions

  • why do you want to work for us?   1 Answer

Negotiation

I wasn't really offer any negotiation as it would have kill all my chances to get the job

Other Interview Reviews for Cathay Pacific

  1.  

    Customer Service Agent Interview

    Anonymous Employee in Mumbai (India)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at Cathay Pacific (Mumbai (India)) in September 2013.

    Interview

    Had to wait one hour for the interview to start, but it was good to wait and get to know the company staff, their internal movements, It was quite good, with out any stress, the manager who was taking the interview was quite knowledgeable about talking to people,

    Interview Questions

    • about the company, my previous job and the salary   1 Answer

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