Ceridian Interview Questions | Glassdoor

Ceridian Interview Questions

Updated Jul 9, 2017
141 Interview Reviews

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Candidate Interview Reviews

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  1.  

    Project Manager Interview

    Anonymous Employee
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at Ceridian.

    Interview

    Initial telephone interview. Subsequent in-person interview. Reviewed resume and asked hypothetical questions. Verbally reviewed general PM and SDLC processes. No technical subject matter experts joined in the process. Was not requested to bring in samples of prior work, which could be awkward at those artifacts are the property of former employers

    Interview Questions

    • What was an example of a project that you managed that had problems and how you resolved them.   Answer Question

  2. Helpful (3)  

    HCM Implementation Consultant Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 3 weeks. I interviewed at Ceridian (New York, NY) in February 2015.

    Interview

    Three interviews. No follow up. I was contacted by the recruiter after applying on the company website. Did a phone screening and then they scheduled a Skype panel interview for two weeks later. The interview went well however there was no follow up until a week later when I reached out for feedback

    Interview Questions

    • Tell us about a difficult situation where you were able to fix an issue for the benefit of the company   Answer Question
  3.  

    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through a staffing agency. The process took a week. I interviewed at Ceridian.

    Interview

    Brief, no brainer, no weird questions or role play, no situational "what-if" questions, only basic questions like "why do you want to work here," "what are your assets?"

    Interview Questions


  4. Helpful (1)  

    Accepted Offer
    Neutral Experience
    Average Interview

    Interview

    During interview, the Manager claimed that their department had prolific training materials which were updated each quarter. These included step by step instructions on how to perform each function. Also claims were made on teamwork being emphasized and on working together.

    After I accepted the offer, I found out that the Manager lied about almost everything. They were unprofessional and management constantly spoke badly about previous management and previous employees with whom I had no dealings.

    Interview Questions

    Negotiation

    There was no negotiation. I was told a salary range, and I provided a salary within the range. I was made a low ball offer with no room to negotiate.


  5.  

    Customer Care Professional Interview

    Anonymous Employee in Saint Petersburg, FL
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied in-person. I interviewed at Ceridian (Saint Petersburg, FL) in November 2014.

    Interview

    3 step interview process, 1st-open house style meeting,several candidates were invited for a general break down of the position and for a meet-and-greet; 2nd-interview with department manager, a 1-1 meeting covering department needs and benefits; 3rd-interview with supervisors, 2-1 meeting to discuss position specifics, hours, questions

    Interview Questions

    • Why I love customer service.   1 Answer

  6.  

    Processor Interview

    Anonymous Employee
    Accepted Offer

    Interview

    my branch of this company is closing. The manager has retired. This is no longer valid. When I was hired, the company first hired through Kelly services and then made a decision about making an employee permanent after a several month trial period

    Interview Questions

    • my branch of this company is closing   1 Answer

    Negotiation

    no negotiations allowed


  7.  

    Health and Welfare Annual Open Enrollment Interview

    Anonymous Employee in Saint Petersburg, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 days. I interviewed at Ceridian (Saint Petersburg, FL) in October 2014.

    Interview

    I interviewed with a Supervisor and a Manager from the Call Center. We talked about my previous experience and my future plans. We reviewed my skills and how they may apply to this job.

    Interview Questions

    • Tell us how you would handle an irate caller? Tell us why you want this job? Let's talk about where you want to go here and job opportunities.   Answer Question
  8.  

    Customer Support Technical Specialist III Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Ceridian (Atlanta, GA) in September 2014.

    Interview

    Phone interview with company recruiter and face-to-face interview with hiring manager, then the company recruiter contacted me with an offer as well as salary. I countered the salary for a higher pay grade, and accepted by the hiring manager.

    Interview Questions

    • Explain your last role and what did you do on a day to day basis.   Answer Question

  9.  

    Business Development Executive Interview

    Anonymous Employee in Saint Petersburg, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Ceridian (Saint Petersburg, FL) in August 2014.

    Interview

    The initial job posting contained very little information regarding the job itself. After applying, a recruiter reached out to me from another state and conducted an initial phone interview, followed by another phone interview with the hiring manager. Next, a 1:1 interview with my manager, followed by an introduction of who my colleagues would be and a side by side discussion with a potential colleague. Finally, a phone interview at the executive level, that led to a final discussion with the hiring manager and offer provided by the recruiter.

    Interview Questions

    • What do you know about Ceridian?   1 Answer

    Negotiation

    The actual dollar amount was higher than what the recruiter initially discussed.


  10.  

    Customer Service Analyst Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at Ceridian (Atlanta, GA) in May 2014.

    Interview

    The interview process was easy, everything was done by phone or email. The salary and start date was provided during the interview. Once I accepted the position, the set up of a drug test was set up in the state I was living in, (I was relocating for this position) & back ground check was handled in a timely manner

    Interview Questions

    • Give them a scenario when i dealt with a irate customer   Answer Question

See What Ceridian Employees Are Saying

StarStarStarStarStar   Current Anonymous Employee in Atlanta, GA

Pros: “Very diverse with access to Full HCM Suite and opportunities with different modules”“Very diverse with access to Full HCM Suite and opportunities with different modules” – Full Review

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