Charlotte Russe Interview Questions | Glassdoor

Charlotte Russe Interview Questions

Updated Apr 24, 2017
314 Interview Reviews

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  1.  

    Sales Associate Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at Charlotte Russe.

    Interview

    I applied online and got a call less than a week later. I got called to do a group interview with two other applicants. They asked a few questions, about our experiences in sales or customer care. then had us go out onto the floor for a sort of scenario we might come across as a sales associate and pick an outfit for that scenario. The interview process was pretty simple. It was for a seasonal position, but the interviewer was under the impression that we applied for part time which might have been why I didn't get called back. Just make sure they are aware of what position you're looking for.

    Interview Questions

    • What experience do you have in customer service?
      Why did you apply to Charlotte Russe?  
      Answer Question

  2.  

    Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at Charlotte Russe.

    Interview

    Basic interview questions, definitely reading off a script. Very fashion based and also they spend a lot of time talking about loss and prevention and how to go about it the correct way when in the situation.

    Interview Questions

    • How would you approach a customer that is stealing?   1 Answer

  3.  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Charlotte Russe in October 2016.

    Interview

    I got to the store about 10 minutes early & to my surprise it was a group interview (about 5 girls including myself). We went to the back room of the store and sat down while the manager asked basic questions & told us what would be expected if we were to be hired. 20 minutes went by after the interview & I got an e-mail saying I got the job, I start next week! The whole process took about a week from applying to getting hired. Definitely try to speak up at the interview & dress trendy!

    Interview Questions


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  5.  

    Sales Associate Interview

    Anonymous Employee in The Woodlands, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Charlotte Russe (The Woodlands, TX) in October 2016.

    Interview

    The interview process was very easy. Though it was an interview, it felt like i was having a regular conversation with someone I had known for years. I was asked questions about handling certain situations such as rude customers or possible thefts. The entire interview was really great and I never felt uncomfortable or nervous.

    Interview Questions

    • How would you deal with a customer who is upset about a return order?   Answer Question

  6.  

    Sales Supervisor Interview

    Anonymous Employee in Dallas, TX
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at Charlotte Russe (Dallas, TX) in October 2016.

    Interview

    The interview was very easy and laid back. They really just want to know about you and see if your outgoing and upbeat. The whole process took about 30 minutes or less. Was asked to talk about myself most of the entire interview. Its not a hard interview at all one of the easiest ones I've ever been to.

    Interview Questions

    Negotiation

    I applied for a supervisor job however when i got there they told me the position was all full and asked if i wouldn't mind being a sales advisor. I was a little upset but i decided to take it anyway.


  7.  

    Retail Sales Associate, Part Time Interview

    Anonymous Employee in Miami, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 1+ week. I interviewed at Charlotte Russe (Miami, FL).

    Interview

    Basically I found the job on indeed.com.. ended up going to the mall On a Tuesday to tell them about my application and was told I would receive a call in about a week. Was called on Sunday for a interview the coming Thursday. Interview day, got asked some of the questions below and was asked to pick an outfit to meet the boyfriends parents. Checked my purse before I left and was called 20 min after!
    With an offer if I still wanted it. Remember to be yourself! The more nervous you are the less chance you have. And don't lie!! It'll make you look like your not honest..

    Interview Questions

    Negotiation

    Called me about 20 min after I left


  8.  

    Sales Associate Interview

    Anonymous Employee in Bronx, NY
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Charlotte Russe (Bronx, NY) in September 2016.

    Interview

    Quick, group interview, and competitive. manager seemed stern and serious. The back was very small and a little messy but it was a good interview I didn't feel nervous or pressured to do good

    Interview Questions

    • Previous retail experience ?   1 Answer
    • What do you know about the company   1 Answer
    • How would you handle an unhappy customer   1 Answer
    • Merchandizing experience ?   1 Answer
    • Role playing ; you're the only person on the floor and you have 3 customers, one ready to check out some shoes , one in the dressing room , and one looking. How would you deal with it   Answer Question

  9.  

    Seasonal Sales Associate Interview

    Anonymous Employee in Columbus, OH
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Charlotte Russe (Columbus, OH) in September 2016.

    Interview

    I believe I started the application on Indeed, and then had to finish the process on their website. The next day I was contacted by the store. When I went in for my interview the girl I was meeting didn't even know she had an interview scheduled with me. So I had to wait probably about 10 minutes. She couldn't leave the store, so we just sat in the front and we went through a list of standard interview questions. About a week and a half later I was offered the job.

    Interview Questions

    • How would you handle a difficult/unhappy customer? Why do you want to work here? Where do you get your fashion inspiration?   Answer Question

  10.  

    Key Holder Interview

    Anonymous Employee in Moreno Valley, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took 2 weeks. I interviewed at Charlotte Russe (Moreno Valley, CA).

    Interview

    I felt comfortable speaking with the SM. I sold myself and I was ready for more responsibility and career change. We talked about how the customer is truly our main concern. How visual merchandising is done during store hours. I was still at school at the time so my availability was in question but we managed to make it work.

    Interview Questions

    • If I was really ready for a high volume store. What were my weaknesses? How I handled conflict within the team?   1 Answer

  11.  

    Sales Associate Interview

    Anonymous Employee in Tannersville, PA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at Charlotte Russe (Tannersville, PA) in August 2016.

    Interview

    I applied to Charolette Russe, Sunday night 6/31/16. Got a call Monday 7/1/16 to come in for an interview Tuesday 7/2/16 at 9am. The interview was a group interview, 4 girls including me. A very laid back interview about a half hour long.

    Interview Questions

    • Where do you get your fashion inspiration from?   1 Answer
    • Name a job you had to multitask?   1 Answer

    Negotiation

    Be happy and smile!!


See What Charlotte Russe Employees Are Saying

Star Star Star Star Star   Former Sales Associate in Houston, TX

Pros: “It's very flexible regarding your availability and your choice of style. Beginners' tasks such as dressing room and shoe stations were easy and manageable.”“It's very flexible regarding your availability and your choice of style. Beginners' tasks such as dressing room and shoe stations were easy and manageable.” – Full Review

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