Check Into Cash Customer Service Representative Interview Questions | Glassdoor

Check Into Cash Customer Service Representative Interview Questions

Updated Sep 11, 2017
18 Interview Reviews

Experience

Experience
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18 Candidate Interview ReviewsBack to all Interviews

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Customer Service Representative Interview

Anonymous Employee in Kalamazoo, MI
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. I interviewed at Check Into Cash (Kalamazoo, MI) in December 2016.

Interview

Was quick and very friendly, I applied for a part time CSR job to get acquainted with the banking and loans. Little did I know it would end up full time.

Interview Questions

  • Why I wanted to work for check into cash   1 Answer

Other Interview Reviews for Check Into Cash

  1.  

    Customer Service Representative Interview

    Anonymous Employee in Monett, MO
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Check Into Cash (Monett, MO) in November 2016.

    Interview

    Just described the job and asked a few questions. He asked if I have ever worked with the public or face to face. I told him I have. He asked if I had computer skills

    Interview Questions

    • If I had cash handling skills   1 Answer

  2.  

    Customer Service Representative Interview

    Anonymous Employee in Alexandria, LA
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at Check Into Cash (Alexandria, LA) in October 2016.

    Interview

    The interview was wonderful I had high hopes for the position. I told her that I would give my best and did. Doing the interview I told her that I was looking for something to maybe retire from.

    Interview Questions

    • Ask me to tell a little about myself and my experience.   Answer Question
  3.  

    Customer Service Representative Interview

    Anonymous Employee in Waukesha, WI
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at Check Into Cash (Waukesha, WI) in April 2016.

    Interview

    I applied and got a call very soon after! the interview was quick and painless.I had a one on one interview with the center manager and got a call a few days after with a job offer. they were very willing to work with me, knowing i had a newborn at home.

    Interview Questions

    • how do you handle a troubled customer   1 Answer

  4.  

    Customer Service Representative Interview

    Anonymous Employee in Cleveland, TN
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 5 days. I interviewed at Check Into Cash (Cleveland, TN) in March 2016.

    Interview

    you will be asked to take a aptitude test after that you will interview in a tear system meaning that you will interview with peers first then mid level management then upper level after that they will get together and discuss whether you are a good fit or not.

    Interview Questions

    • questions range from "why do you want to work here?" to silly questions like "if a hippo is stuck in a hole how would you get him out?" i'm guessing that it is to test your creativity and see how you thing on the go.   Answer Question

  5.  

    Customer Service Representative Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied in-person. The process took 4 days. I interviewed at Check Into Cash.

    Interview

    You can apply through their website, craigslist, or in store. Whether you get a call back depends on how desperate they are for a worker. If you don't get a call back in a week, apply in a month again. Its a two part interview process, the first one asks you some basic math questions

    Interview Questions

    • Is the customer always right?   1 Answer

  6. Helpful (4)  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Gillette, WY
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Check Into Cash (Gillette, WY) in March 2015.

    Interview

    I applied online, received a phone call for an interview, and went to the interview. If I would have wanted the position they would have done a background check and credit report. They only pay $9-9.50 an hour. Interview was casual. The person who interviewed me wore jeans.

    Interview Questions


  7.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience

    Interview

    I had I interview and was told that I would get a call for the second interview for on the phone I met the manager it was very fast and had to feel out another application

    Interview Questions

    • when you went for the interview how long does it take to get the phone interview? Do you know if you got the job on the spot?   Answer Question
  8.  

    Customer Service Representative Interview

    Anonymous Employee in Eufaula, AL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at Check Into Cash (Eufaula, AL) in October 2014.

    Interview

    It was a 15 minute phone call since the District Manager was at a different store doing an audit. She asked very basic questions about my skill set and experience. Then asked questions about my availability and start date.

    Interview Questions

    • Was I able to work Monday through Saturday, between 8am and 8pm   1 Answer

  9.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Declined Offer

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at Check Into Cash.

    Interview

    The hiring process was easy and simple. District Manager just talked about the company and what it does. Then asks you a few questions such as " do you feel comfortable going outside and market"

    Interview Questions

    • how do you handle a difficult situation with a customer?   Answer Question

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