Choice Hotels Guest Service Agent Interview Questions | Glassdoor

Choice Hotels Guest Service Agent Interview Questions

3 Interview Reviews

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Guest Service Agent Interview

Anonymous Employee in Greenville, NC
Accepted Offer
Neutral Experience
Easy Interview

Application

I applied in-person. The process took 2 weeks. I interviewed at Choice Hotels (Greenville, NC) in March 2015.

Interview

I went into the property and dropped off a resume and filled out the paper application, on-site. While dropping off my resume I met the GM and Front Office Manager. I was contacted the same week for an in-person interview and offered the job immediately after interviewing. I began training the following week for the job.

Interview Questions

  • What would make you a good GSA?   1 Answer

Other Interview Reviews for Choice Hotels

  1.  

    Guest Service Agent Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 3 weeks. I interviewed at Choice Hotels in July 2013.

    Interview

    it wasnt a very long interview process. The assistant general manager called me about 2 weeks after i submitted my application. i came in they asked me a couple of questions about my customer service expierience i just mainly kept a smile on my face and told them what they wanted to hear ;) And about a week later my backround check came in and they asked me to come in the same day for training,

    Interview Questions

    • Have your ever dealt with a difficult customer or guest and knew you handled the situation appropriately but still got penalized?   Answer Question

  2.  

    Guest Service Agent Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Choice Hotels in June 2010.

    Interview

    I filled out an application, and dropped it off at the front desk of the hotel. About three weeks later i received a phone call from the general manager for an interview, and was offered a job on the same day.


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