Cigna CSA Interview Questions | Glassdoor

Cigna CSA Interview Questions

Updated Apr 5, 2017
3 Interview Reviews

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CSA Interview

Anonymous Employee in Scranton, PA
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. The process took 2 weeks. I interviewed at Cigna (Scranton, PA) in April 2017.

Interview

Friendly and professional staff. Welcoming interview process. They maintained a constant form of communication throughout the process. Clean and organized office complex. Current employees seemed happy and eager to work.

Interview Questions

Other Interview Reviews for Cigna

  1. Helpful (2)  

    CSA Interview

    Anonymous Employee
    Accepted Offer

    Interview

    After submitting an application I had a phone interview with recruiter. From there I was called in for a face-to-face interview with manager. From there I was sent an email that I had the job and had to contact HR for information. Then you go in for meet and greet an then 3 months of training.

    Interview Questions

    • Nothing unexpected they want to know how you will handle customers, react in stressful situations and that you can handle the job. Just make sure you show you have empathy for customers and know that the customer is trying to handle a stressful time in their life and need you to help them through it.   Answer Question

    Negotiation

    There is no negotiation when it comes to salary they have set amount that's what you take.


  2. Helpful (1)  

    CSA Interview

    Anonymous Employee in McLean, VA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3+ months. I interviewed at Cigna (McLean, VA) in January 2012.

    Interview

    Multiple phone and face to face interviews

    Interview Questions

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