Cigna Interview Questions | Glassdoor

Cigna Interview Questions

Updated Apr 21, 2017
520 Interview Reviews

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Candidate Interview Reviews

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  1. Helpful (2)  

    Customer Service Representative Interview

    Anonymous Employee in Sherman, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Cigna (Sherman, TX).

    Interview

    Had a phone interview then a face to face with two managers. lot of what would you do. How would you handle. Pretty average. Ways to calm a client down.


  2. Helpful (1)  

    Health Education Specialist Interview

    Anonymous Interview Candidate
    Declined Offer
    Negative Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2+ months. I interviewed at Cigna.

    Interview

    I had a phone interview with the recruiter, followed my a phone interview with the account manager that following day. I then had a face-to-face interview at the office where I met with one group who manages the insurance side and then had a face-to-face with the account manager and another co-worker. All very positive experiences, until the last face-to-face interview with the account manager where it became apparent they were more interested in talking about their friendship and how well they work together and took little to get to know me. I also found it odd that the new hire who was in the room was the one asking all the interview questions and seemed to have the most influence over to outcome. After being praised on the phone interview and then to come to that experience, greatly misleading and never heard from them again until I had to reach out to the recruiter.

    Interview Questions


  3.  

    Compliance Specialist Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral. I interviewed at Cigna.

    Interview

    It began with a phone interview with the recruiter, followed by a phone interview with the hiring manager, followed by an in-person interview with the hiring manager, followed by an in-person interview with two team members who were located at the office, followed with a telephone interview with the team members who were located off-site. About two weeks later, I received the offer from the recruiter and accepted.

    Interview Questions


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  5.  

    Customer Service Advocate Interview

    Anonymous Interview Candidate in Chattanooga, TN
    No Offer
    Negative Experience
    Average Interview

    Application

    The process took 3 days. I interviewed at Cigna (Chattanooga, TN) in January 2017.

    Interview

    I was called by a recruiter around 8pm at night asking if I was still interested in the position. After a quick phone interview I was scheduled for an in person interview the next day. The interview started 20 minutes late and was finished within 12 minutes. It consisted of behavioral questions and the person interviewing me seemed annoyed if I didn't answer the questions the second she stopped talking. The interview took place in the seating area for the cafeteria and there were a lot of distractions.

    Interview Questions

    • Tell me about a time where you disagreed with someone in authority.   Answer Question

  6.  

    Health Coach Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Cigna in January 2017.

    Interview

    I applied online and got a call and email from the recruiting staff a few days later. I scheduled my in person interview a week later. There were two hiring managers present for the interview and another on the phone. The interview was three parts. First I was asked to talk about my work history. Secondly, they asked situational questions and were wanting me to be very very specific. Thirdly, they asked clinical questions. It took just over an hour for that interview. They wrote all my answers down and all their questions were read off a sheet.

    Interview Questions

    • Tell me a time when you had to perform a skill very quickly.   Answer Question
    • Tell me a time you had to work with someone you just flat out didn't like.   Answer Question

  7.  

    Customer Service Advocate Interview

    Anonymous Interview Candidate in Bourbonnais, IL
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Cigna (Bourbonnais, IL) in January 2017.

    Interview

    Applied online and got an email a couple days later to set up a phone interview. Phone interview lasted about 15 minutes and was asked basic questions like why do you want to work at cigna. Got and email the same day to set up and in person interview. The in person interview had 2 people ask questions like tell me a time when ... lasted about a half hour. Was told someone would contact me within a week to let me know if I got the job or not. Took over 2 weeks to receive email with offer or no offer.

    Interview Questions

    • tell me a time when you had to deal with an angry customer   Answer Question

  8.  

    Internship Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through college or university. The process took 3 weeks. I interviewed at Cigna (New York, NY).

    Interview

    Had two over the phone interviews, they were mostly behavioral questions. after that i waited about two weeks for an offer but did not receive one. i got an email saying there were not interested in me at the momment

    Interview Questions


  9. Helpful (1)  

    Underwriter Interview

    Anonymous Interview Candidate in Hartford, CT
    Declined Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Cigna (Hartford, CT).

    Interview

    Applied in Boston area via school website. Had first round at school. Second round in Hartford, CT. Fairly hard interview with a tough second round that has two sets of two interviewers. Each asks some behavioral and analytical questions. Overall it was not to bad other than one of the interviews who was a jerk.

    Interview Questions

    • Q. Name favorite restaurant. Take 3 minutes to map out how many customers they would have on the busiest night. Make sure you come up with a single number and be able to back it up.   1 Answer

    Reasons for Declining

    Job was not for me.


  10.  

    Customer Service Representative Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Cigna (New York, NY).

    Interview

    I applied online at Indeed.com. Received a call 2 days later to set up phone interview. Had phone interview and was notified the next day by email that I was selected for an on site interview. Went in for interview a week later was interviewed by a supervisor and a trainer. Awaiting call back for potential job offer now.

    Interview Questions

    • Give a time you had to deliver a difficult message to another employee.   Answer Question

  11. Helpful (3)  

    TECDP Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through college or university. The process took 6 weeks. I interviewed at Cigna.

    Interview

    I had two behavioral phone interviews with cigna. Then several weeks passed then I received an offer. Interviewers were young and clearly reading scripted questions. Each interview was 30 mins. Very specific behavioral questions, clearly needed to think on your feet to find answers that were appropriate for the question. Did not get the location I wanted which is difficult for travel. Housing provided.

    Interview Questions

    • Q: What was a time you had to tell someone something they didnt want to hear?   Answer Question

See What Cigna Employees Are Saying

Informatics

Star Star Star Star Star   Current Informatics Senior Analyst in Nashville, TN

Pros: “Great pay and promotion opportunities”“Great pay and promotion opportunities” – Full Review

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