Cigna Interview Questions | Glassdoor

Cigna Interview Questions

Updated Mar 22, 2017
516 Interview Reviews

Interview Experience

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  1.  

    Compliance Specialist Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral. I interviewed at Cigna.

    Interview

    It began with a phone interview with the recruiter, followed by a phone interview with the hiring manager, followed by an in-person interview with the hiring manager, followed by an in-person interview with two team members who were located at the office, followed with a telephone interview with the team members who were located off-site. About two weeks later, I received the offer from the recruiter and accepted.

    Interview Questions

  2.  

    Customer Service Advocate Interview

    Anonymous Interview Candidate in Chattanooga, TN
    No Offer
    Negative Experience
    Average Interview

    Application

    The process took 3 days. I interviewed at Cigna (Chattanooga, TN) in January 2017.

    Interview

    I was called by a recruiter around 8pm at night asking if I was still interested in the position. After a quick phone interview I was scheduled for an in person interview the next day. The interview started 20 minutes late and was finished within 12 minutes. It consisted of behavioral questions and the person interviewing me seemed annoyed if I didn't answer the questions the second she stopped talking. The interview took place in the seating area for the cafeteria and there were a lot of distractions.

    Interview Questions

    • Tell me about a time where you disagreed with someone in authority.   Answer Question
  3.  

    Health Coach Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Cigna in January 2017.

    Interview

    I applied online and got a call and email from the recruiting staff a few days later. I scheduled my in person interview a week later. There were two hiring managers present for the interview and another on the phone. The interview was three parts. First I was asked to talk about my work history. Secondly, they asked situational questions and were wanting me to be very very specific. Thirdly, they asked clinical questions. It took just over an hour for that interview. They wrote all my answers down and all their questions were read off a sheet.

    Interview Questions

    • Tell me a time when you had to perform a skill very quickly.   Answer Question
    • Tell me a time you had to work with someone you just flat out didn't like.   Answer Question
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  5.  

    Customer Service Advocate Interview

    Anonymous Interview Candidate in Bourbonnais, IL
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Cigna (Bourbonnais, IL) in January 2017.

    Interview

    Applied online and got an email a couple days later to set up a phone interview. Phone interview lasted about 15 minutes and was asked basic questions like why do you want to work at cigna. Got and email the same day to set up and in person interview. The in person interview had 2 people ask questions like tell me a time when ... lasted about a half hour. Was told someone would contact me within a week to let me know if I got the job or not. Took over 2 weeks to receive email with offer or no offer.

    Interview Questions

    • tell me a time when you had to deal with an angry customer   Answer Question
  6.  

    Internship Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through college or university. The process took 3 weeks. I interviewed at Cigna (New York, NY).

    Interview

    Had two over the phone interviews, they were mostly behavioral questions. after that i waited about two weeks for an offer but did not receive one. i got an email saying there were not interested in me at the momment

    Interview Questions

  7. Helpful (1)  

    Underwriter Interview

    Anonymous Interview Candidate in Hartford, CT
    Declined Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Cigna (Hartford, CT).

    Interview

    Applied in Boston area via school website. Had first round at school. Second round in Hartford, CT. Fairly hard interview with a tough second round that has two sets of two interviewers. Each asks some behavioral and analytical questions. Overall it was not to bad other than one of the interviews who was a jerk.

    Interview Questions

    • Q. Name favorite restaurant. Take 3 minutes to map out how many customers they would have on the busiest night. Make sure you come up with a single number and be able to back it up.   1 Answer

    Reasons for Declining

    Job was not for me.

  8.  

    Customer Service Representative Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Cigna (New York, NY).

    Interview

    I applied online at Indeed.com. Received a call 2 days later to set up phone interview. Had phone interview and was notified the next day by email that I was selected for an on site interview. Went in for interview a week later was interviewed by a supervisor and a trainer. Awaiting call back for potential job offer now.

    Interview Questions

    • Give a time you had to deliver a difficult message to another employee.   Answer Question
  9. Helpful (3)  

    TECDP Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through college or university. The process took 6 weeks. I interviewed at Cigna.

    Interview

    I had two behavioral phone interviews with cigna. Then several weeks passed then I received an offer. Interviewers were young and clearly reading scripted questions. Each interview was 30 mins. Very specific behavioral questions, clearly needed to think on your feet to find answers that were appropriate for the question. Did not get the location I wanted which is difficult for travel. Housing provided.

    Interview Questions

    • Q: What was a time you had to tell someone something they didnt want to hear?   Answer Question
  10.  

    Customer Advocate Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Cigna (New York, NY) in December 2016.

    Interview

    I put the application in early November. Received a call from the recruiter about a month later. Had a pretty good discussion about the role and scheduled an interview for Tuesday.
    Went to the interview, the interviewers we very nice and welcoming. The questions weren't as much experience based as they were behavioral. After several scenarios, there was a Q&A session and then it was over.
    Then next day I received a call from the recruiter informing me that I had the job. Emails to completely the process followed.

    Interview Questions

    • Tell us about a time you went out of your way to help someone?   Answer Question
    • Tell us about a time you had to think outside the box.   Answer Question
  11.  

    .NET Web Applications Developer Interview

    Anonymous Interview Candidate in Portland, OR
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through a recruiter. The process took a week. I interviewed at Cigna (Portland, OR) in December 2016.

    Interview

    Came directly into the office for a one-hour regimented timed to-the-minute interview. Just a bunch of rapid-fire technical and behaviorial questions. Unfortunately, I was also asked many systems administration questions that had nothing to do with the job description, even though my background fully satisfied the requirements. I was quickly rejected for a "too narrow" background! Two days afterward, I found out from another recruiter that Cigna then changed the job title to ".Web Application / Configuration Engineer". I would have never applied to such a job title. Cigna's incompetence in writing a job description wasted a lot of my time and effort.

    Interview Questions

    • They asked me what system administration tools I had used.   1 Answer

See What Cigna Employees Are Saying

Star Star Star Star Star   Former Business Analyst in Chicago, IL

Pros: “the pay and vacation time”“the pay and vacation time” – Full Review

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