Cisco Systems Incident Manager Interview Questions | Glassdoor

Cisco Systems Incident Manager Interview Questions

Interviews at Cisco Systems

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Incident Manager Interview

Anonymous Employee in Raleigh, NC
Accepted Offer
Positive Experience
Difficult Interview

Application

I applied through a recruiter. The process took 3 weeks. I interviewed at Cisco Systems (Raleigh, NC) in March 2013.

Interview

General ITIL questions.

General Incident Management questions:

How many years of IM experience do you have?
What is your greatest strength?

Have you ever worked in a follow the sun model?

What is the largest outage you have managed?

But, the biggest question was based on graphs. The graphs showed a significant drop in the number of Incidents / Events.

Interview Questions

  • The question was; What explains this drop in Events/Incidents?   1 Answer
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