Citi Customer Service Representative I Retention Interview Questions | Glassdoor

Citi Customer Service Representative I Retention Interview Questions

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Customer Service Representative I Retention Interview

Anonymous Employee
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. The process took 4+ weeks. I interviewed at Citi.

Interview

Make sure what they have you read in the interview you do it word for word (verbatim). The director will not let the managers hire you if you can not get it word for word. Have positive additude when you take to the interview people. If you have disabilities the company does not make accomodations as required by ADA.

Interview Questions

Negotiation

nothing set pay

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